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Email Skills (Outlook) Test

The Email Skills (Outlook) Test evaluates a candidate’s proficiency in managing emails, calendars, and contacts using Microsoft Outlook. It assesses skills in organizing emails, scheduling, interface navigation, and security through scenario-based MCQ questions. It helps identify candidates with the ability to effectively utilize Outlook for professional productivity.

Covered skills:

  • Email Management
  • Calendar Scheduling
  • Contact Management
  • Email Security
  • Email Organization
  • Outlook Interface Navigation
  • Email Automation and Rules
  • Email Formatting
  • Task Management using Outlook
  • Integration with Other Tools

About the Email Skills (Outlook) Assessment Test


The Email Skills (Outlook) Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.

The test screens for the following skills that hiring managers look for in candidates:

  • Proficient in managing email communication effectively and efficiently
  • Skilled at scheduling and managing calendar events and appointments
  • Capable of organizing and categorizing emails for optimized inbox management
  • Competent in navigating the Outlook interface with ease and precision
  • Adept at utilizing email automation and rules to streamline workflows
  • Familiar with securing emails to protect sensitive information
  • Capable of managing contacts and distribution lists within Outlook
  • Efficient in formatting emails for professional communication
  • Effective at integrating Outlook with other productivity tools and applications
  • Skilled at using task management features within Outlook to track and complete tasks

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We have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.

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Why you should use Pre-employment Email Skills (Outlook) Test?

The Email Skills (Outlook) Test makes use of scenario-based questions to test for on-the-job skills as opposed to theoretical knowledge, ensuring that candidates who do well on this screening test have the relavant skills. The questions are designed to covered following on-the-job aspects:

  • Understanding basic email protocols and functions.
  • Composing and formatting email messages professionally.
  • Managing email inbox efficiently with folders.
  • Scheduling meetings and appointments using Outlook calendar.
  • Adding and organizing contacts in Outlook.
  • Applying email rules for automated sorting.
  • Navigating Outlook interface for email management.
  • Implementing basic email security practices.
  • Utilizing task management tools in Outlook.
  • Integrating Outlook with other productivity tools.

Once the test is sent to a candidate, the candidate receives a link in email to take the test. For each candidate, you will receive a detailed report with skills breakdown and benchmarks to shortlist the top candidates from your pool.

What topics are covered in the Email Skills (Outlook) Test?

Email Management: Email management involves effectively organizing, prioritizing, and responding to emails to maintain communication flow and productivity. This skill ensures that users can manage large volumes of emails, minimize disruptions, and streamline their processes.

Calendar Scheduling: Calendar scheduling is the process of organizing and planning appointments, meetings, and events using a digital calendar tool. This skill is vital for time management and ensures optimal use of resources and prevents scheduling conflicts.

Contact Management: Contact management involves maintaining detailed records of interactions and information about professional and personal contacts within Outlook. This skill aids in efficient communication and the development of strong professional relationships.

Email Security: Email security encompasses measures to protect email accounts and communications against unauthorized access, hacking, malware, and phishing threats. Ensuring email security is crucial for protecting sensitive information and maintaining organizational integrity.

Email Organization: Email organization involves the categorization and systematic arrangement of emails for easy retrieval and reference. This skill leads to enhanced efficiency, reduces clutter, and saves time when accessing critical information.

Outlook Interface Navigation: Outlook interface navigation refers to the proficiency in maneuvering through Outlook's features, menus, and toolbars efficiently. Mastery of this skill enhances user experience and operational efficiency in utilizing Outlook.

Email Automation and Rules: Email automation and rules enable users to create specific instructions for handling emails automatically based on set criteria. This skill reduces manual effort, enhances productivity, and ensures consistent email processing.

Email Formatting: Email formatting involves crafting emails with appropriate structure, design, and professionalism to convey messages effectively. Well-formatted emails improve readability and communicate the sender's intent clearly.

Task Management using Outlook: Task management using Outlook involves utilizing Outlook's features to create, prioritize, and track tasks to completion. This enhances personal productivity and ensures the efficient completion of projects.

Integration with Other Tools: Integration with other tools refers to the capability of Outlook to work seamlessly with various applications and services. This skill enables users to consolidate workflows, enhance collaboration, and improve productivity through interoperability.

Full list of covered topics

The actual topics of the questions in the final test will depend on your job description and requirements. However, here's a list of topics you can expect the questions for Email Skills (Outlook) Test to be based on.

Email Management
Calendar Events
Task Lists
Contact Groups
Inbox Rules
Email Security
Data Encryption
Phishing Alerts
Junk Mail
Priority Flags
Search Tools
Quick Steps
Email Sorting
Scheduling Assistance
Shared Calendars
Reminder Setup
Task Automation
Signature Management
Email Templates
Conversation View
Thread Management
Delegate Access
Auto-replies
Layouts
Theme Customization
Attachment Handling
Email Tracking
Draft Management
Integration Tools
OneNote Linking
Excel Integration
Word Integration
PowerPoint Linking
Zoom Meetings
Teams Integration
Outlook Plugins
Third-party Tools
Email Archiving
Category Tags
Color Coding
Smart Folders
Folder Management
Quick Access
Attendee Tracking
Meeting Requests
Calendar Publishing
Time Zone Management

What roles can I use the Email Skills (Outlook) Test for?

  • Administrative Assistant
  • Executive Assistant
  • Office Manager
  • Customer Support Specialist
  • Human Resources Coordinator
  • Project Manager
  • Sales Representative
  • Marketing Coordinator
  • Operations Manager
  • IT Support Specialist

How is the Email Skills (Outlook) Test customized for senior candidates?

For intermediate/ experienced candidates, we customize the assessment questions to include advanced topics and increase the difficulty level of the questions. This might include adding questions on topics like

  • Advanced email encryption techniques.
  • Customizing Outlook interface for productivity.
  • Managing large volumes of email efficiently.
  • Creating and managing complex email rules.
  • Implementing advanced calendar scheduling techniques.
  • Automating repetitive tasks through Outlook.
  • Troubleshooting and resolving Outlook connectivity issues.
  • Configuring advanced Outlook security settings.
  • Developing macros for Outlook automation.
  • Optimizing Outlook use for team collaboration.

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Have questions about the Email Skills (Outlook) Hiring Test?

What is the Email Skills (Outlook) Test?

The Email Skills (Outlook) Test is designed to evaluate a candidate's proficiency in using Microsoft Outlook for effective email management. This test is widely used by employers to assess skills in tasks like email management and organization, calendar scheduling, and email security.

Can I combine Email Skills (Outlook) Test with another test?

Yes, you can request a custom test combining multiple skills. Consider combining with the Microsoft Word Test to evaluate comprehensive Microsoft Office skills.

What skills are assessed in the Email Skills (Outlook) Test?

This test covers email management, calendar scheduling, contact management, email security and organization, navigation of Outlook's interface, email automation, and task management. It also assesses advanced skills like troubleshooting Outlook issues and automating tasks.

How to use the Email Skills (Outlook) Test in my hiring process?

Incorporate this test as a pre-screening tool in your recruitment process. Share the test link directly with candidates via email to streamline evaluation and identify skilled applicants efficiently.

Can I combine multiple skills into one custom assessment?

Yes, absolutely. Custom assessments are set up based on your job description, and will include questions on all must-have skills you specify. Here's a quick guide on how you can request a custom test.

Do you have any anti-cheating or proctoring features in place?

We have the following anti-cheating features in place:

  • Hidden AI Tools Detection with Honestly
  • Non-googleable questions
  • IP proctoring
  • Screen proctoring
  • Web proctoring
  • Webcam proctoring
  • Plagiarism detection
  • Secure browser
  • Copy paste protection

Read more about the proctoring features.

How do I interpret test scores?

The primary thing to keep in mind is that an assessment is an elimination tool, not a selection tool. A skills assessment is optimized to help you eliminate candidates who are not technically qualified for the role, it is not optimized to help you find the best candidate for the role. So the ideal way to use an assessment is to decide a threshold score (typically 55%, we help you benchmark) and invite all candidates who score above the threshold for the next rounds of interview.

What experience level can I use this test for?

Each Adaface assessment is customized to your job description/ ideal candidate persona (our subject matter experts will pick the right questions for your assessment from our library of 10000+ questions). This assessment can be customized for any experience level.

Does every candidate get the same questions?

Yes, it makes it much easier for you to compare candidates. Options for MCQ questions and the order of questions are randomized. We have anti-cheating/ proctoring features in place. In our enterprise plan, we also have the option to create multiple versions of the same assessment with questions of similar difficulty levels.

I'm a candidate. Can I try a practice test?

No. Unfortunately, we do not support practice tests at the moment. However, you can use our sample questions for practice.

What is the cost of using this test?

You can check out our pricing plans.

Can I get a free trial?

Yes, you can sign up for free and preview this test.

I just moved to a paid plan. How can I request a custom assessment?

Here is a quick guide on how to request a custom assessment on Adaface.

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Along with scorecards that report the performance of the candidate in detail, you also receive a comparative analysis against the company average and industry standards.

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