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About the test:

The assessment evaluates candidates' knowledge and skills in a variety of topics related to office management, customer service, business analysis, administrative tasks and talent acquisition.

Covered skills:

  • Communication Skills
  • Verbal Reasoning
  • Attention to Detail
  • English
  • Critical Thinking
  • Situational Judgement

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9 reasons why
9 reasons why

Adaface Office Manager Assessment Test is the most accurate way to shortlist Office Managers



Reason #1

Tests for on-the-job skills

The Office Manager Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.

The test screens for the following skills that hiring managers look for in candidates:

  • Strong written and verbal communication skills
  • Proficient in English language usage and grammar
  • Ability to analyze and interpret verbal information
  • Capable of logical and critical thinking
  • Attention to detail and accuracy
  • Ability to make sound judgments in various situations
Reason #2

No trick questions

no trick questions

Traditional assessment tools use trick questions and puzzles for the screening, which creates a lot of frustration among candidates about having to go through irrelevant screening assessments.

View sample questions

The main reason we started Adaface is that traditional pre-employment assessment platforms are not a fair way for companies to evaluate candidates. At Adaface, our mission is to help companies find great candidates by assessing on-the-job skills required for a role.

Why we started Adaface
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Reason #3

Non-googleable questions

We have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.

How we design questions

These are just a small sample from our library of 10,000+ questions. The actual questions on this Office Manager Test will be non-googleable.

🧐 Question

Medium

Airline Operators
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Four airline operators A, B, C and D operate on a popular route between 2 cities, Rome and Venice in Italy. Airline A wanted to increase the number of seats sold, so they reduced their fares for this route. Airlines B, C, D imitated this move immediately. The general belief is that the volume of air travel between Rome and Venice would increase as a result of this. Which of the following statements, if true, would add trust to the general belief?
A: All 4 airlines see increased profits.
B: Airlines start slashing rates for other routes as well.
C: A study shows that around 80% of air travel in Italy is company sponsored.
D: A study shows that air travellers in Italy are price sensitive.

Medium

Call Gurj Clooners
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Folks should call Gurj Clooners if they want to:

Medium

Cigarette taxation regime
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Cigarettes account for only 23% of tobacco consumption, and only 16% of 250 million tobacco consumers use cigarettes. However these 16% contribute 85% of the tax revenues to the Exchequer from the tobacco sector. The punitive cigarette taxation regime has kept the tax base narrow, and lowering taxes will expand this base. Which of these best bolsters the conclusion that lowering duties will expand the tax base?
A: The cigarette manufacturers’ association has decided to indulge in aggressive promotion.

B:  Cigarette manufacturers are lobbying for a reduction on duties.

C: There is a likelihood that tobacco consumers will shift to cigarette smoking if cigarette prices reduce.

D: An increase in duties on non-cigarette tobacco may lead to a shift in favor of cigarette smoking.

E: There is a likelihood that tobacco consumers will shift to cigarettes if cigarette prices reduce.

F: A decrease in duties on non-cigarette tobacco may lead to more tobacco consumers shifting to cigarettes. 

G: Cigarette smokers are becoming increasing aware of associated health risks.

H: Increased health warnings could reduce the tax base.

Easy

Reading Comprehension
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This note informs Savannah that:

A: she can purchase new toys at a discounted rate.
B: the toy store has a new collection that she can purchase from now.
C: she can sell her used toys to the store.
D: she can get used and new toys in the ongoing sale at the store.

Easy

Overseas office
Inferential Reasoning
Reading Comprehension
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Your company recently opened a second office overseas. Some of the people from the original office will be relocating. All the people hired in the last six months will continue working in the original location where they were hired. Which of the following statements can be true regarding employees relocating?

Medium

China manufacturing
Economic reasoning
Cost analysis
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The cost of manufacturing phones in China is twenty percent lesser than the cost of manufacturing phones in Vietnam. Even after adding shipping fees and import taxes, it is cheaper to import phones from China to Vietnam than to manufacture phones in Vietnam. Which of the following statements is best supported by the given information. 
A: The shipping fee from China to Vietnam is more than 20% of the cost of manufacturing a phone in China.
B: The import taxes on a phone imported from China to Vietnam is less than 20% of the cost of manufacturing the phone in China. 
C: Importing phones in Vietnam will cut 20% of the manufacturing jobs in Vietnam.
D: It takes 20% more time to manufacture a phone in Vietnam than it does in China.
E: Labour costs in Vietnam are 20% higher than in China.

Medium

Commerical Premises
Reading comprehension
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A large real estate company conducted a recent study of their customers. The study was designed to uncover insights regarding the main criteria for choosing to invest in a residential property. A majority of the customers surveyed stated the 'returns profile' was their main priority, followed by 'development potential' and 'stability of income'. 'Portfolio legacy' ranked at the bottom in the list of factors. It was interesting to note that respondents were less likely to have residential holdings that formed part of mixed-use assets i.e. as an add on to commercial investment. One might assume that more investors are proactively investing in residential real estate rather than having incidental exposure via business investments. 
Based on the given passage, what can we say about the following statement?

Business owners having commercial premises often have a residential property as part of their portfolio.

Medium

Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions
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A pharmaceutical company claims that their new drug, Xylanex, is highly effective in treating a specific medical condition. They provide statistical data from a clinical trial to support their claim. However, a group of scientists has raised concerns about the validity of the study design and potential bias in the data collection process. They argue that the results may be inflated and not truly representative of the drug's effectiveness.

Which of the following assumptions is necessary to support the pharmaceutical company's claim?
A: The clinical trial participants were randomly selected and representative of the target population.
B: The scientists raising concerns have a conflict of interest and are biased against the pharmaceutical company.
C: The statistical analysis of the clinical trial data was conducted by independent experts.
D: The medical condition being treated by Xylanex is widespread and affects a large number of individuals.
E: The pharmaceutical company has a proven track record of developing effective drugs for similar medical conditions.

Medium

Emma's cafe business
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Emma's cafe has been operating successfully for the last 6 years. Profits have been growing every year, with this year (2020) being their best year so far. As a thank you, Emma treated her staff to a meal at a Michelin star restaurant. 
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Below are 3 statements about Emma, her staff and her cafe. Can you help us decide whether the 3 statements are "True", "Probably True", "Insufficient Data to Say True or False", "Probably False", or "False".

1. Emma's staff members are happy.
2. Emma's cafe did well in 2016.
3. Emma is rich.

A: True
B: False
C: Probably True
D: Probably False
E: Insufficient Data

Medium

Ivory's new startup
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Statement: Ivory started a new startup. We know for a fact that almost all startups fail within the first 2 years. 
Conclusion: Ivory's startup will fail.
Does the conclusion follow from the statement?

Medium

Code language
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In a new code language called Adira, 

- '4A, 2B, 9C' means 'truth is eternal'
- '9C, 2B, 8G, 3F' means 'hatred is not eternal'
- '4A, 5T, 3F, 1X' means 'truth does not change'

What is the code for 'hatred' in Adira?

Medium

Fin copied over data
Data entry
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Fin copied the data from a printed sheet to the computer to upload to our server. How many attributes did they make an error in copying?
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Medium

Recipe Review
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You are a professional chef reviewing a recipe for a cooking class you're teaching. The recipe is for a classic Margherita pizza and includes the following ingredients:

- Pizza dough
- Tomato sauce
- Mozzarella cheese
- Fresh basil
- Extra-virgin olive oil

However, when you read the step-by-step instructions, you see the following steps:

1. Preheat the oven to 475°F (245°C).
2. Roll out the pizza dough on a floured surface.
3. Spread the tomato sauce over the dough.
4. Arrange the sliced bell peppers and mushrooms evenly over the sauce.
5. Sprinkle mozzarella cheese on top.
6. Bake for 12-15 minutes until the crust is golden and the cheese is bubbly and slightly browned.
7. Remove from the oven and garnish with fresh basil and a drizzle of olive oil before serving.

What is the issue with the recipe instructions?
A: The oven temperature is set too high.
B: The pizza dough should not be rolled out on a floured surface.
C: The tomato sauce is applied in the wrong step.
D: Ingredients mentioned in the instructions are not listed in the recipe.
E: No issues were found in the recipe instructions.

Medium

Wrong data entry
Data Entry Accuracy
Error Detection
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Our data entry intern was helping us out with some work over the weekend. We took a small sample from their work to check for any mistakes. Could you help us understand how many of the intern's entries contained errors?
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Medium

Email on Friday evening
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Emily spent the entire week at a client's site as part of the accounting team. Emily is just about to leave for the weekend, when she notices that there is an email from another small, but growing client that they have been working closely for the past 3 months. Emily has a good professional relationship with Rebecca, who sent the email. Rebecca has a question, which she needs an urgent response to. Answering the question in detail will require Emily to access a number of files in her own office. What should Emily do first?
A: Reply immediately that she needs more information before she can respond in detail, and that she will do it first thing on Monday morning.

B: Rebecca will have gotten an out of office (OOO) response, so she can leave it for now and respond first thing on Monday morning.

C: Call Rebecca to find out by when they need the information. If they need it right away, Emily can go to office, give the required details and provide a more detailed response on Monday.

D: Reply to the email immediately, based on the information Emily has already and assure Rebecca that she will double check and send over a more detailed response first thing on Monday.

Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
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You are the Head of Supply Chain for a large automobile manufacturer. Your supply chain is highly globalized, with key components sourced from various international suppliers. Recently, a significant geopolitical event has caused disruption to the supply of a critical component sourced from a particular region, causing production delays. You need to quickly resolve this issue while also planning for future disruptions. How should you approach this situation?
A: Find a local supplier for the critical component, regardless of cost and quality.
B: Stockpile components to mitigate future disruptions.
C: Invest in developing the component in-house, regardless of the time and resources it may take.
D: Lobby with government bodies to prioritize your company's needs.
E: Seek alternative international suppliers, renegotiate contracts with a risk mitigation clause, and invest in dual sourcing for critical components.
F: Shift the burden to the production department to figure out how to handle the component shortage.
G: Initiate legal action against the current supplier for not fulfilling their contract.

Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
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You are the team leader of a project team in a software development company. Your team consists of experienced and talented individuals. However, two of your team members, Alice and Bob, are frequently having disagreements, which is affecting the team's morale and overall productivity. The disagreements seem to stem from a clash in their working styles. Alice is very detail-oriented and likes to plan ahead while Bob is more spontaneous and likes to tackle problems as they come. You need to address this issue to ensure the project deadlines are met. What approach would you take?
A: They are both adults, wait for them to fix the issue by themselves. 
B: Pick the more competent team member's side and ask the other team member to adjust.
C: Have a private conversation with both Alice and Bob separately, to give feedback on their behaviors.
D: Organize team-building activities to improve team dynamics.
E: Report the situation to your manager and ask for their advice.
F: Terminate the less competent team member from the project team, and move them to another project.
G: Organize a meeting with both Alice and Bob, facilitating a discussion where they understand each other's perspectives and find a middle ground.

Easy

The Discrepancy
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You are a data analyst for a marketing agency. While reviewing the quarterly reports, you notice a discrepancy in the sales data for a major client. The total sales for the quarter, as per the report, are $200,000. However, when you add up the monthly sales data given in the same report, the total is $210,000. The senior analyst is already preparing to present this report to the client. What is your next step?
A: Immediately inform the senior analyst about the discrepancy and offer to recalculate all the data.
B: Assume it's a minor mistake and ignore it, focusing on your other tasks.
C: Cross-verify the data with the original data source before bringing it to the attention of the senior analyst.
D: Prepare an amended report and replace the existing report without informing anyone.
E: Inform the IT department about the potential data integrity issue.
F: Talk to the person who prepared the report about the discrepancy.
G: Submit a report to the senior management detailing the discrepancy.

Medium

The Medical Mix-Up
Patient Safety
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Sarah, a hospital administrator, was reviewing the medication administration records of patients. She came across a patient, Mr. Brown, who was reported to have an allergy to Penicillin. However, she noticed that the same patient was prescribed Amoxicillin for a bacterial infection. Knowing that both Penicillin and Amoxicillin are from the same drug family - beta-lactams, she should:
A: Assume the doctor knows best and ignore
B: Change the medication herself to a non-beta lactam drug
C: Contact the pharmacy to change the drug
D: Speak with the prescribing physician about the discrepancy
E: Consult the nurse who administered the medication
F: Immediately call the patient's family to inform them of the mistake
G: Report the case to a medical malpractice lawyer
🧐 Question🔧 Skill

Medium

Airline Operators

2 mins

English
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Medium

Call Gurj Clooners

2 mins

English
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Medium

Cigarette taxation regime

2 mins

English
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Easy

Reading Comprehension

2 mins

English
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Easy

Overseas office
Inferential Reasoning
Reading Comprehension

2 mins

Verbal Reasoning
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Medium

China manufacturing
Economic reasoning
Cost analysis

2 mins

Verbal Reasoning
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Medium

Commerical Premises
Reading comprehension

2 mins

Verbal Reasoning
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Medium

Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions

2 mins

Critical Thinking
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Medium

Emma's cafe business

2 mins

Critical Thinking
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Medium

Ivory's new startup

2 mins

Critical Thinking
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Medium

Code language

2 mins

Attention to Detail
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Medium

Fin copied over data
Data entry

2 mins

Attention to Detail
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Medium

Recipe Review

2 mins

Attention to Detail
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Medium

Wrong data entry
Data Entry Accuracy
Error Detection

2 mins

Attention to Detail
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Medium

Email on Friday evening

2 mins

Situational Judgement
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Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning

2 mins

Situational Judgement
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Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making

2 mins

Situational Judgement
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Easy

The Discrepancy

2 mins

Situational Judgement
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Medium

The Medical Mix-Up
Patient Safety

2 mins

Situational Judgement
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🧐 Question🔧 Skill💪 Difficulty⌛ Time
Airline Operators
English
Medium2 mins
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Call Gurj Clooners
English
Medium2 mins
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Cigarette taxation regime
English
Medium2 mins
Try practice test
Reading Comprehension
English
Easy2 mins
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Overseas office
Inferential Reasoning
Reading Comprehension
Verbal Reasoning
Easy2 mins
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China manufacturing
Economic reasoning
Cost analysis
Verbal Reasoning
Medium2 mins
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Commerical Premises
Reading comprehension
Verbal Reasoning
Medium2 mins
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Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions
Critical Thinking
Medium2 mins
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Emma's cafe business
Critical Thinking
Medium2 mins
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Ivory's new startup
Critical Thinking
Medium2 mins
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Code language
Attention to Detail
Medium2 mins
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Fin copied over data
Data entry
Attention to Detail
Medium2 mins
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Recipe Review
Attention to Detail
Medium2 mins
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Wrong data entry
Data Entry Accuracy
Error Detection
Attention to Detail
Medium2 mins
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Email on Friday evening
Situational Judgement
Medium2 mins
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Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
Situational Judgement
Medium2 mins
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Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
Situational Judgement
Medium2 mins
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The Discrepancy
Situational Judgement
Easy2 mins
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The Medical Mix-Up
Patient Safety
Situational Judgement
Medium2 mins
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Reason #4

1200+ customers in 75 countries

customers in 75 countries
Brandon

With Adaface, we were able to optimise our initial screening process by upwards of 75%, freeing up precious time for both hiring managers and our talent acquisition team alike!


Brandon Lee, Head of People, Love, Bonito

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Reason #5

Designed for elimination, not selection

The most important thing while implementing the pre-employment Office Manager Test in your hiring process is that it is an elimination tool, not a selection tool. In other words: you want to use the test to eliminate the candidates who do poorly on the test, not to select the candidates who come out at the top. While they are super valuable, pre-employment tests do not paint the entire picture of a candidate’s abilities, knowledge, and motivations. Multiple easy questions are more predictive of a candidate's ability than fewer hard questions. Harder questions are often "trick" based questions, which do not provide any meaningful signal about the candidate's skillset.

Science behind Adaface tests
Reason #6

1 click candidate invites

Email invites: You can send candidates an email invite to the Office Manager Test from your dashboard by entering their email address.

Public link: You can create a public link for each test that you can share with candidates.

API or integrations: You can invite candidates directly from your ATS by using our pre-built integrations with popular ATS systems or building a custom integration with your in-house ATS.

invite candidates
Reason #7

Detailed scorecards & benchmarks

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Reason #8

High completion rate

Adaface tests are conversational, low-stress, and take just 25-40 mins to complete.

This is why Adaface has the highest test-completion rate (86%), which is more than 2x better than traditional assessments.

test completion rate
Reason #9

Advanced Proctoring


Learn more

About the Office Manager Online Test

Why you should use Pre-employment Office Manager Test?

The Office Manager Test makes use of scenario-based questions to test for on-the-job skills as opposed to theoretical knowledge, ensuring that candidates who do well on this screening test have the relavant skills. The questions are designed to covered following on-the-job aspects:

  • Proficient in English language
  • Strong verbal reasoning skills
  • Analytical thinking and problem-solving abilities
  • Attention to detail and accuracy in work
  • Ability to make informed and logical decisions
  • Effective written and verbal communication skills
  • Capability to prioritize tasks and manage time efficiently
  • Knowledge of organizational and administrative processes
  • Ability to handle multiple projects and meet deadlines
  • Experience in managing office operations and resources

Once the test is sent to a candidate, the candidate receives a link in email to take the test. For each candidate, you will receive a detailed report with skills breakdown and benchmarks to shortlist the top candidates from your pool.

What topics are covered in the Office Manager Test?

  • Communication Skills

    Communication skills refer to the ability to effectively convey information, ideas, and thoughts to others. In the context of an office manager, strong communication skills are crucial for collaborating with team members, providing clear instructions, and building relationships with clients and stakeholders.

  • English

    English proficiency is important for an office manager as it allows them to communicate effectively with clients, employees, and other stakeholders. Being able to understand and use the English language proficiently ensures that there is no miscommunication or confusion in various written and verbal interactions.

  • Verbal Reasoning

    Verbal reasoning is the ability to understand and analyze written or spoken information. Office managers often need to process and interpret verbal instructions, documents, and discussions to make informed decisions and problem-solve effectively.

  • Critical Thinking

    Critical thinking skills involve analyzing and evaluating information in a logical and objective manner. Office managers are required to make complex decisions, identify problems, and find innovative solutions. Assessing critical thinking skills in the test helps ascertain the candidate's ability to handle challenging situations.

  • Attention to Detail

    Attention to detail is the ability to accurately and thoroughly complete tasks, while noticing and preventing errors or inconsistencies. Office managers need to oversee administrative tasks, review documents, and ensure everything is accurate and compliant. Testing attention to detail helps identify candidates who can effectively manage multiple responsibilities and maintain a high level of quality.

  • Situational Judgement

    Situational judgement refers to the ability to assess and respond appropriately to various scenarios and circumstances that may arise in the workplace. As an office manager, one needs to handle unexpected situations, prioritize tasks, and make decisions that align with the organization's goals and values. Evaluating situational judgement helps gauge the candidate's ability to navigate complex work situations and maintain professionalism.

  • Full list of covered topics

    The actual topics of the questions in the final test will depend on your job description and requirements. However, here's a list of topics you can expect the questions for Office Manager Test to be based on.

    Written communication
    Verbal communication
    Grammar
    Language usage
    Analytical reasoning
    Verbal interpretation
    Logical thinking
    Critical thinking
    Attention to detail
    Accuracy
    Situational judgment
    Decision making
    Problem-solving
    Time management
    Organization skills
    Conflict resolution
    Customer service
    Prioritization
    Multitasking
    Leadership skills
    Teamwork
    Adaptability
    Professionalism
    Ethics
    Stress management
    Adherence to policies and procedures
    Resourcefulness
    Interpersonal skills
    Effective communication
    Listening skills
    Negotiation skills
    Problem-solving skills
    Attention to customer needs
    Attention to detail in written documents
    Planning and coordination
    Decision making in challenging situations
    Conflict resolution strategies
    Time management techniques
    Effective communication through emails
    Presentation skills
    Handling difficult conversations
    Risk assessment
    Delegation skills
    Managing deadlines
    Critical evaluation of information
    Handling confidential information
    Professional ethics
    Conflict management
    Ethical decision making
    Attention to data accuracy
    Analyzing and interpreting data
    Effective use of software tools
    Problem-solving in complex situations
    Adhering to company policies
    Responding to customer inquiries
    Negotiating contracts
    Attention to accuracy in financial records
    Workflow management
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What roles can I use the Office Manager Test for?

  • Office Manager
  • Customer Service Representative
  • Business Analyst
  • Administrative Assistant
  • Placement Testing

How is the Office Manager Test customized for senior candidates?

For intermediate/ experienced candidates, we customize the assessment questions to include advanced topics and increase the difficulty level of the questions. This might include adding questions on topics like

  • Proficient in utilizing MS Office Suite
  • Strong interpersonal skills and ability to work in a team
  • Efficiently manage and resolve conflicts
  • Ability to adapt to changing situations and work under pressure
  • Sound judgment and decision-making in critical situations
  • Knowledge of office equipment and technology systems
  • Experience in organizing and coordinating meetings and events
  • Familiarity with budgeting and financial management
  • Ability to handle confidential information with discretion
  • Experience in developing and implementing office policies and procedures
  • Proficient in project management and coordination
Singapore government logo

The hiring managers felt that through the technical questions that they asked during the panel interviews, they were able to tell which candidates had better scores, and differentiated with those who did not score as well. They are highly satisfied with the quality of candidates shortlisted with the Adaface screening.


85%
reduction in screening time

Office Manager Hiring Test FAQs

Can I combine multiple skills into one custom assessment?

Yes, absolutely. Custom assessments are set up based on your job description, and will include questions on all must-have skills you specify. Here's a quick guide on how you can request a custom test.

Do you have any anti-cheating or proctoring features in place?

We have the following anti-cheating features in place:

  • Non-googleable questions
  • IP proctoring
  • Screen proctoring
  • Web proctoring
  • Webcam proctoring
  • Plagiarism detection
  • Secure browser
  • Copy paste protection

Read more about the proctoring features.

How do I interpret test scores?

The primary thing to keep in mind is that an assessment is an elimination tool, not a selection tool. A skills assessment is optimized to help you eliminate candidates who are not technically qualified for the role, it is not optimized to help you find the best candidate for the role. So the ideal way to use an assessment is to decide a threshold score (typically 55%, we help you benchmark) and invite all candidates who score above the threshold for the next rounds of interview.

What experience level can I use this test for?

Each Adaface assessment is customized to your job description/ ideal candidate persona (our subject matter experts will pick the right questions for your assessment from our library of 10000+ questions). This assessment can be customized for any experience level.

Does every candidate get the same questions?

Yes, it makes it much easier for you to compare candidates. Options for MCQ questions and the order of questions are randomized. We have anti-cheating/ proctoring features in place. In our enterprise plan, we also have the option to create multiple versions of the same assessment with questions of similar difficulty levels.

I'm a candidate. Can I try a practice test?

No. Unfortunately, we do not support practice tests at the moment. However, you can use our sample questions for practice.

What is the cost of using this test?

You can check out our pricing plans.

Can I get a free trial?

Yes, you can sign up for free and preview this test.

I just moved to a paid plan. How can I request a custom assessment?

Here is a quick guide on how to request a custom assessment on Adaface.

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