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Account Director Test

The Account Director Test evaluates a candidate's abilities in sales, situational judgment, logical reasoning, and critical thinking. It assesses proficiency in client relationship management, team leadership, and strategic planning through scenario-based MCQs. This test helps identify potential leaders in sales management roles.

Covered skills:

  • Sales techniques
  • Situational judgment
  • Logical reasoning
  • Critical thinking
  • Client relationship management
  • Team leadership
  • Negotiation strategies
  • Market analysis
  • Strategic planning
  • Communication skills
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About the Account Director Assessment Test


The Account Director Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.

The test screens for the following skills that hiring managers look for in candidates:

  • Demonstrates proficiency in advanced sales techniques to close deals effectively
  • Applies situational judgment to make informed decisions in dynamic scenarios
  • Utilizes logical reasoning to analyze data and draw accurate conclusions
  • Exhibits critical thinking to identify potential issues and propose innovative solutions
  • Builds and maintains strong client relationships to foster long-term partnerships
  • Leads and motivates teams to achieve organizational goals
  • Negotiates effectively to reach mutually beneficial agreements
  • Analyzes market trends to inform strategic planning and decision-making
  • Develops and executes strategic plans to drive business growth
  • Communicates clearly and persuasively in a professional environment

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Non-googleable questions


We have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.

How we design questions

These are just a small sample from our library of 15,000+ questions. The actual questions on this Account Director Test will be non-googleable.

🧐 Question

Medium

Customized Solutions
Client Profiling
Customization Options
Value Proposition
Solve
As a Senior Sales Consultant at CustomSoft, you specialize in selling bespoke software solutions to large enterprises. CustomSoft's pricing is highly dependent on the customization level required by the client. The basic package starts at $20,000, with added costs for customization: $5,000 for each basic feature customization and $10,000 for advanced feature customization.

Your current prospect is BetaCorp, a multinational corporation in the manufacturing sector. BetaCorp's profile is as follows:

- Annual Revenue: $500 million
- Employee Count: 5,000
- Current IT Infrastructure: Outdated, primarily manual systems
- Main Objectives: Streamlining operations, integrating various departments
- Budget Constraints: Moderate, prefers value-for-money solutions
- Decision-Making Process: Lengthy, requires demonstration of ROI
- Previous Vendor Experience: Unhappy with the lack of customization and support

Based on this information, which TWO of the following statements should be emphasized in your proposal to effectively align with BetaCorp's needs and decision-making criteria?
1) "Our basic package, combined with two advanced feature customizations, will comprehensively address your need for operational streamlining and department integration."
2) "Considering your budget constraints, our basic package without additional customizations offers the best value for money."
3) "CustomSoft's commitment to post-sale support will address the issues you've faced with previous vendors."
4) "With your focus on data security, investing in three advanced feature customizations will ensure robust protection against threats."
5) "Given your company's size and revenue, our complete customization package would be the most suitable, ensuring all specific needs are met."

Medium

Dynamic Sales Cycle Management
Sales Prioritization
Time Management
Customer Engagement
Solve
You are a Sales Director at a dynamic software company, responsible for strategizing client interactions across various stages of the sales cycle. The table below provides detailed insights into six distinct client scenarios. Based on this complex information, determine the most effective order in which to address these clients, balancing the nuances of each case to maximize business growth and client satisfaction.
 image

Medium

Evaluating Sales Strategies
Sales Communication
Market Positioning
Pricing Strategy
Solve
You are a sales executive at TechNovate, a company specializing in cloud-based CRM solutions. Your product, CloudCRM, is known for its advanced analytics and user-friendly interface. The pricing structure for CloudCRM is as follows: A base fee of $10,000, plus $300 per user for the first 200 users, and $150 for each additional user beyond 200. You are tasked with drafting a proposal for a potential client, XYZ Corp, a mid-sized retail company looking to improve customer relationship management. XYZ Corp has 600 employees, out of which 400 need access to the CRM. They currently use a competitor's product priced at $8,000 base fee and $230 per user without any tiered pricing.

Given this scenario, which of the following statements should be included in your proposal to effectively communicate the value of CloudCRM to XYZ Corp?
A: "Our tiered pricing model will be particularly cost-effective for your company, as it will reduce the cost per user for your large team."
B: "Switching to CloudCRM will save you money immediately, as our base fee is lower than your current provider."
C: "Our advanced analytics features are unique in the market and will provide insights that your current CRM cannot."
D: "XYZ Corp will benefit from our exclusive partnership with leading retail analytics firms making out offering cheapest in the market"
E: "Given your company's size, our flat-rate pricing model will ensure that you do not incur any unexpected costs."

Medium

Email on Friday evening
Time Management
Communication
Solve
Emily spent the entire week at a client's site as part of the accounting team. Emily is just about to leave for the weekend, when she notices that there is an email from another small, but growing client that they have been working closely for the past 3 months. Emily has a good professional relationship with Rebecca, who sent the email. Rebecca has a question, which she needs an urgent response to. Answering the question in detail will require Emily to access a number of files in her own office. What should Emily do first?
A: Reply immediately that she needs more information before she can respond in detail, and that she will do it first thing on Monday morning.

B: Rebecca will have gotten an out of office (OOO) response, so she can leave it for now and respond first thing on Monday morning.

C: Call Rebecca to find out by when they need the information. If they need it right away, Emily can go to office, give the required details and provide a more detailed response on Monday.

D: Reply to the email immediately, based on the information Emily has already and assure Rebecca that she will double check and send over a more detailed response first thing on Monday.

Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
Solve
You are the Head of Supply Chain for a large automobile manufacturer. Your supply chain is highly globalized, with key components sourced from various international suppliers. Recently, a significant geopolitical event has caused disruption to the supply of a critical component sourced from a particular region, causing production delays. You need to quickly resolve this issue while also planning for future disruptions. How should you approach this situation?
A: Find a local supplier for the critical component, regardless of cost and quality.
B: Stockpile components to mitigate future disruptions.
C: Invest in developing the component in-house, regardless of the time and resources it may take.
D: Lobby with government bodies to prioritize your company's needs.
E: Seek alternative international suppliers, renegotiate contracts with a risk mitigation clause, and invest in dual sourcing for critical components.
F: Shift the burden to the production department to figure out how to handle the component shortage.
G: Initiate legal action against the current supplier for not fulfilling their contract.

Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
Solve
You are the team leader of a project team in a software development company. Your team consists of experienced and talented individuals. However, two of your team members, Alice and Bob, are frequently having disagreements, which is affecting the team's morale and overall productivity. The disagreements seem to stem from a clash in their working styles. Alice is very detail-oriented and likes to plan ahead while Bob is more spontaneous and likes to tackle problems as they come. You need to address this issue to ensure the project deadlines are met. What approach would you take?
A: They are both adults, wait for them to fix the issue by themselves. 
B: Pick the more competent team member's side and ask the other team member to adjust.
C: Have a private conversation with both Alice and Bob separately, to give feedback on their behaviors.
D: Organize team-building activities to improve team dynamics.
E: Report the situation to your manager and ask for their advice.
F: Terminate the less competent team member from the project team, and move them to another project.
G: Organize a meeting with both Alice and Bob, facilitating a discussion where they understand each other's perspectives and find a middle ground.

Easy

The Discrepancy
Data Analysis
Problem Solving
Solve
You are a data analyst for a marketing agency. While reviewing the quarterly reports, you notice a discrepancy in the sales data for a major client. The total sales for the quarter, as per the report, are $200,000. However, when you add up the monthly sales data given in the same report, the total is $210,000. The senior analyst is already preparing to present this report to the client. What is your next step?
A: Immediately inform the senior analyst about the discrepancy and offer to recalculate all the data.
B: Assume it's a minor mistake and ignore it, focusing on your other tasks.
C: Cross-verify the data with the original data source before bringing it to the attention of the senior analyst.
D: Prepare an amended report and replace the existing report without informing anyone.
E: Inform the IT department about the potential data integrity issue.
F: Talk to the person who prepared the report about the discrepancy.
G: Submit a report to the senior management detailing the discrepancy.

Medium

The Medical Mix-Up
Patient Safety
Problem Solving
Critical Thinking
Medical Knowledge
Solve
Sarah, a hospital administrator, was reviewing the medication administration records of patients. She came across a patient, Mr. Brown, who was reported to have an allergy to Penicillin. However, she noticed that the same patient was prescribed Amoxicillin for a bacterial infection. Knowing that both Penicillin and Amoxicillin are from the same drug family - beta-lactams, she should:
A: Assume the doctor knows best and ignore
B: Change the medication herself to a non-beta lactam drug
C: Contact the pharmacy to change the drug
D: Speak with the prescribing physician about the discrepancy
E: Consult the nurse who administered the medication
F: Immediately call the patient's family to inform them of the mistake
G: Report the case to a medical malpractice lawyer

Medium

Tennis Players
Logic
Problem Solving
Solve
A tennis coach was trying to put together a team of 4 players for a tennis championship out of 7 players. R, S, T are the male players, and W, X, Y, Z are the female players. Note that all players have equal ability, and the team needs to have atleast 2 male players. While selecting the team we need to keep in mind that all 4 players should be able to play with each other. 
 image
We also need to keep the following restrictions in mind:
- R cannot play with Y
- S cannot play with W
- T cannot play with Z
Which of the following are true:

A: S and Z cannot be in the team together.
B: T and Y cannot be in the team together.
C: T and X cannot be in the team together.

Hard

CID Agent
Logical Deduction
Pattern Recognition
Problem Solving
Solve
A code ("EIG AUC REO RAI COG") was sent to the criminal office by a CID agent named Batra.  However, four of the five words are fake, with only one containing the information. They also included a clue in the form of a sentence: "If I tell you any character of the code word, you will be able to tell how many vowels there are in the code word." Are you able to figure out what the code word is?
A: RAI 
B: EIG
C: AUC
D: REO
E: COG
F: None

Medium

Positive correlation
Correlation vs. Causation
Understanding Correlation
Evaluating Explanations
Solve
Myra is working on her thesis for which she created a scatter plot of the number of teachers and the number of college graduates for cities in Australia. She noticed a positive correlation. Which of these do you think is the probable explanation for this correlation?
A: Teachers encourage people to go to college, so an increase in the number of teachers leads to an increase in the number of college graduates. 

B: Some college graduates choose teaching as a profession after graduating, so an increase in the number of college graduates also leads to an increase in the number of teachers.

C: There are more college graduates and teachers in higher income cities, so income is a confounding variable here, make it difficult to prove causation between number of teachers and number of college graduates. 

D: Cities with a higher population have more teachers and more college graduates, so the correlation is due to a third variable (population of city).

E: The provided data is insufficient, so it is extremely difficult to establish the reason for the correlation.

F: Most college students choose non-teaching professions after graduating, which explains the correlation. 

G: In Australia, college students are encouraged by their teachers to choose teaching as a profession after graduating.

Medium

Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions
Solve
A pharmaceutical company claims that their new drug, Xylanex, is highly effective in treating a specific medical condition. They provide statistical data from a clinical trial to support their claim. However, a group of scientists has raised concerns about the validity of the study design and potential bias in the data collection process. They argue that the results may be inflated and not truly representative of the drug's effectiveness.

Which of the following assumptions is necessary to support the pharmaceutical company's claim?
A: The clinical trial participants were randomly selected and representative of the target population.
B: The scientists raising concerns have a conflict of interest and are biased against the pharmaceutical company.
C: The statistical analysis of the clinical trial data was conducted by independent experts.
D: The medical condition being treated by Xylanex is widespread and affects a large number of individuals.
E: The pharmaceutical company has a proven track record of developing effective drugs for similar medical conditions.

Medium

Emma's cafe business
Solve
Emma's cafe has been operating successfully for the last 6 years. Profits have been growing every year, with this year (2020) being their best year so far. As a thank you, Emma treated her staff to a meal at a Michelin star restaurant. 
 image
Below are 3 statements about Emma, her staff and her cafe. Can you help us decide whether the 3 statements are "True", "Probably True", "Insufficient Data to Say True or False", "Probably False", or "False".

1. Emma's staff members are happy.
2. Emma's cafe did well in 2016.
3. Emma is rich.

A: True
B: False
C: Probably True
D: Probably False
E: Insufficient Data

Medium

Ivory's new startup
Deductive Reasoning
Solve
Statement: Ivory started a new startup. We know for a fact that almost all startups fail within the first 2 years. 
Conclusion: Ivory's startup will fail.
Does the conclusion follow from the statement?
🧐 Question 🔧 Skill

Medium

Customized Solutions
Client Profiling
Customization Options
Value Proposition

3 mins

Sales
Solve

Medium

Dynamic Sales Cycle Management
Sales Prioritization
Time Management
Customer Engagement

3 mins

Sales
Solve

Medium

Evaluating Sales Strategies
Sales Communication
Market Positioning
Pricing Strategy

2 mins

Sales
Solve

Medium

Email on Friday evening
Time Management
Communication

2 mins

Situational Judgement
Solve

Medium

Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning

2 mins

Situational Judgement
Solve

Medium

Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making

2 mins

Situational Judgement
Solve

Easy

The Discrepancy
Data Analysis
Problem Solving

2 mins

Situational Judgement
Solve

Medium

The Medical Mix-Up
Patient Safety
Problem Solving
Critical Thinking
Medical Knowledge

2 mins

Situational Judgement
Solve

Medium

Tennis Players
Logic
Problem Solving

3 mins

Logical Reasoning
Solve

Hard

CID Agent
Logical Deduction
Pattern Recognition
Problem Solving

3 mins

Logical Reasoning
Solve

Medium

Positive correlation
Correlation vs. Causation
Understanding Correlation
Evaluating Explanations

2 mins

Logical Reasoning
Solve

Medium

Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions

2 mins

Critical Thinking
Solve

Medium

Emma's cafe business

2 mins

Critical Thinking
Solve

Medium

Ivory's new startup
Deductive Reasoning

2 mins

Critical Thinking
Solve
🧐 Question 🔧 Skill 💪 Difficulty ⌛ Time
Customized Solutions
Client Profiling
Customization Options
Value Proposition
Sales
Medium 3 mins
Solve
Dynamic Sales Cycle Management
Sales Prioritization
Time Management
Customer Engagement
Sales
Medium 3 mins
Solve
Evaluating Sales Strategies
Sales Communication
Market Positioning
Pricing Strategy
Sales
Medium 2 mins
Solve
Email on Friday evening
Time Management
Communication
Situational Judgement
Medium 2 mins
Solve
Handling Disruption in Supply Chain Management
Supply Chain Management
Risk Mitigation
Strategic Planning
Situational Judgement
Medium 2 mins
Solve
Interpersonal Skill in Team Management
Conflict Resolution
Emotional Intelligence
Decision Making
Situational Judgement
Medium 2 mins
Solve
The Discrepancy
Data Analysis
Problem Solving
Situational Judgement
Easy 2 mins
Solve
The Medical Mix-Up
Patient Safety
Problem Solving
Critical Thinking
Medical Knowledge
Situational Judgement
Medium 2 mins
Solve
Tennis Players
Logic
Problem Solving
Logical Reasoning
Medium 3 mins
Solve
CID Agent
Logical Deduction
Pattern Recognition
Problem Solving
Logical Reasoning
Hard 3 mins
Solve
Positive correlation
Correlation vs. Causation
Understanding Correlation
Evaluating Explanations
Logical Reasoning
Medium 2 mins
Solve
Claims for a new drug Xylanex
Critical Thinking
Evaluating Arguments
Identifying Assumptions
Critical Thinking
Medium 2 mins
Solve
Emma's cafe business
Critical Thinking
Medium 2 mins
Solve
Ivory's new startup
Deductive Reasoning
Critical Thinking
Medium 2 mins
Solve
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Why you should use Pre-employment Account Director Test?

The Account Director Test makes use of scenario-based questions to test for on-the-job skills as opposed to theoretical knowledge, ensuring that candidates who do well on this screening test have the relavant skills. The questions are designed to covered following on-the-job aspects:

  • Understanding basic sales techniques effectively.
  • Applying situational judgment in various scenarios.
  • Executing logical reasoning to solve problems.
  • Utilizing critical thinking for decision making.
  • Maintaining client relationship management efficiently.
  • Exhibiting effective team leadership skills.
  • Implementing negotiation strategies for successful deals.
  • Conducting market analysis to predict trends.
  • Engaging in strategic planning for sales growth.
  • Communicating effectively with clients and teams.

Once the test is sent to a candidate, the candidate receives a link in email to take the test. For each candidate, you will receive a detailed report with skills breakdown and benchmarks to shortlist the top candidates from your pool.

What topics are covered in the Account Director Test?

Sales Techniques: Sales techniques encompass strategies and methods employed to effectively sell products or services. Measuring this skill helps assess the ability to influence customer decisions and close deals efficiently, which is crucial for success in an Account Director role.

Situational Judgment: Situational judgment involves evaluating scenarios and determining appropriate responses based on critical thinking and experience. This skill is important to measure as it reflects one's ability to make sound decisions under pressure.

Logical Reasoning: Logical reasoning assesses the ability to think clearly and make reasoned decisions by identifying patterns, relationships, and logical conclusions. Proficiency in this area ensures the capacity to solve complex problems systematically.

Critical Thinking: Critical thinking is the systematic evaluation of information to form a reasoned judgment. It's integral for identifying the strengths and weaknesses of different solutions, conclusions, or approaches to problems.

Client Relationship Management: Client relationship management involves building and maintaining strong relationships with clients to foster loyalty and long-term success. An Account Director must excel in this to ensure client satisfaction and business retention.

Team Leadership: Team leadership encompasses guiding and motivating a group towards achieving common goals. Effective leadership facilitates collaboration and enhances overall team performance.

Negotiation Strategies: Negotiation strategies are methodologies used to reach mutually beneficial agreements. This skill is vital in securing favorable terms and building partnerships, making it a key component of the Account Director role.

Market Analysis: Market analysis involves evaluating market conditions to identify opportunities and threats. It supports strategic planning by informing business decisions with market insights.

Strategic Planning: Strategic planning is the process of defining a direction and making informed decisions to allocate resources effectively. This skill ensures an Account Director can develop forward-thinking strategies that align with organizational goals.

Communication Skills: Communication skills involve effectively conveying and interpreting information. Mastery in communication is essential for coordinating with team members, stakeholders, and clients to drive successful outcomes.

Full list of covered topics

The actual topics of the questions in the final test will depend on your job description and requirements. However, here's a list of topics you can expect the questions for Account Director Test to be based on.

Sales Strategies
Lead Generation
Client Prospecting
Sales Forecasting
Negotiation Skills
Objection Handling
Closing Techniques
Customer Retention
Market Analysis
Competitive Analysis
Brand Positioning
Consumer Behavior
Situational Awareness
Decision Making
Ethical Judgment
Conflict Resolution
Problem Solving
Data Interpretation
Analytical Skills
Team Dynamics
Leadership Styles
Motivation Techniques
Goal Setting
Performance Evaluation
Emotional Intelligence
Interpersonal Skills
Active Listening
Nonverbal Communication
Persuasion Tactics
Presentation Skills
Strategic Alliances
Business Planning
Risk Assessment
Trend Analysis
SWOT Analysis
Competitive Advantage
Customer Insights
CRM Systems
Client Feedback
Sales Funnel
Upselling Techniques
Cross-Selling Strategies
Account Management
Revenue Growth
Territory Management
Pricing Strategies
Value Proposition

What roles can I use the Account Director Test for?

  • Account Director
  • Sales Manager
  • Business Development Manager
  • Client Services Director
  • Key Account Manager
  • Strategic Account Manager
  • Senior Sales Executive
  • Corporate Sales Director
  • Regional Sales Manager
  • Customer Success Manager

How is the Account Director Test customized for senior candidates?

For intermediate/ experienced candidates, we customize the assessment questions to include advanced topics and increase the difficulty level of the questions. This might include adding questions on topics like

  • Advanced sales techniques and methodologies.
  • Analyzing complex situational judgment scenarios.
  • Executing complex logical reasoning processes.
  • Developing integrated critical thinking frameworks.
  • Enhancing client relationship through strategic management.
  • Leading large teams with diverse skill sets.
  • Negotiating high-stakes agreements with stakeholders.
  • Creating in-depth market analysis reports.
  • Formulating strategic plans aligning with business goals.
  • Optimizing communication strategies for large audiences.

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Ready-to-use Tests

Custom Tests

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Bulk Invites

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ATS Integrations

Multiple Question Sets

Custom API integrations

Role-based Access

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Have questions about the Account Director Hiring Test?

What is Account Director Test?

The Account Director Test is designed to evaluate key skills required for senior account management roles. It helps recruiters assess candidates' abilities in sales techniques, strategic planning, negotiation strategies, and more.

Can I combine the Account Director Test with Communication Skills questions?

Yes, you can request a custom test to include both the Account Director Test and questions on communication skills. For more insights, check our Communication Skills Test to see how we evaluate this skill.

What topics are evaluated in the Account Director Test?

The test covers various skills, including sales techniques, situational judgment, logical reasoning, and critical thinking. It focuses on both fundamental skills for account management and abilities required for senior roles, such as advanced sales techniques and strategic planning.

How to use the Account Director Test in my hiring process?

Incorporate the Account Director Test early in your hiring process. Add the test link to your job posting or send it directly to candidates via email. This ensures you evaluate relevant skills from the start.

What are the main Sales tests?

Besides the Account Director Test, explore our Sales Aptitude Test for comprehensive evaluation of sales skills.

Can I combine multiple skills into one custom assessment?

Yes, absolutely. Custom assessments are set up based on your job description, and will include questions on all must-have skills you specify. Here's a quick guide on how you can request a custom test.

Do you have any anti-cheating or proctoring features in place?

We have the following anti-cheating features in place:

  • Hidden AI Tools Detection with Honestly
  • Non-googleable questions
  • IP proctoring
  • Screen proctoring
  • Web proctoring
  • Webcam proctoring
  • Plagiarism detection
  • Secure browser
  • Copy paste protection

Read more about the proctoring features.

How do I interpret test scores?

The primary thing to keep in mind is that an assessment is an elimination tool, not a selection tool. A skills assessment is optimized to help you eliminate candidates who are not technically qualified for the role, it is not optimized to help you find the best candidate for the role. So the ideal way to use an assessment is to decide a threshold score (typically 55%, we help you benchmark) and invite all candidates who score above the threshold for the next rounds of interview.

What experience level can I use this test for?

Each Adaface assessment is customized to your job description/ ideal candidate persona (our subject matter experts will pick the right questions for your assessment from our library of 10000+ questions). This assessment can be customized for any experience level.

Does every candidate get the same questions?

Yes, it makes it much easier for you to compare candidates. Options for MCQ questions and the order of questions are randomized. We have anti-cheating/ proctoring features in place. In our enterprise plan, we also have the option to create multiple versions of the same assessment with questions of similar difficulty levels.

I'm a candidate. Can I try a practice test?

No. Unfortunately, we do not support practice tests at the moment. However, you can use our sample questions for practice.

What is the cost of using this test?

You can check out our pricing plans.

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Yes, you can sign up for free and preview this test.

I just moved to a paid plan. How can I request a custom assessment?

Here is a quick guide on how to request a custom assessment on Adaface.

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