Sales Aptitude Test

Which of these are examples of leading questions? A leading question is a question that pushes respondents to answer in a specific manner, because on the way they are framed.

A: How do you currently invest your savings?

B: Do you prefer to invest in mutual funds or individual stocks?

C: How are your investments split between debt & equity investments?

D: Are you overwhelmed by the number of investment products available in the market?

E: Do you foresee your investment strategy changing in the next 5 years?

F: What is your retirement plan?

G: Do you feel good about the returns you have been getting on your investments?

Which of these are not good outcomes for a sales call:

A: The prospect agrees to a demo/ presentation & says that they will email you to set up time.

B: The prospect indicates that they are ready to go ahead & asks for a quote over email.

C: The prospects discusses their problems & explores how these can be overcome with the salesperson.

D: The prospect says that they will review the pricing information on the website & get back if there is any interest. 

E: The prospect mentions that they want to pilot the product with the smallest plan, build confidence internally & then move to a larger plan.

A sales trainee in your company has been engaging with a prospect for a while. When she is trying to close, they object and mention that they really like the product but they need a 5 year warranty. Your company only offers a 3 year warranty for that product, and there is no option to upgrade or extend the warranty. How do you think she should approach this?

A: I understand that you would prefer a 5 year warranty but based on the things you said were important to you, this product meets all of your requirements. Is that fair?

B: I’m sorry, we do not offer a 5 year warranty but we uniquely address all other requirements. Is there any reason you cannot consider the warranty issue within the overall context– what would justify a 5 year warranty for you with the right product?

C: I think your real objection might be that of quality. I can provide data and testimonials to prove our market leadership and reliability. Would that solve your problem?

D: I understand that quality and reliability are important and I can show you survey data to prove that this is the most reliable product in the market. So then warranty should not be an issue, right?

A pharmaceutical company claims that their new drug, Xylanex, is highly effective in treating a specific medical condition. They provide statistical data from a clinical trial to support their claim. However, a group of scientists has raised concerns about the validity of the study design and potential bias in the data collection process. They argue that the results may be inflated and not truly representative of the drug's effectiveness.

Which of the following assumptions is necessary to support the pharmaceutical company's claim?

A: The clinical trial participants were randomly selected and representative of the target population.
B: The scientists raising concerns have a conflict of interest and are biased against the pharmaceutical company.
C: The statistical analysis of the clinical trial data was conducted by independent experts.
D: The medical condition being treated by Xylanex is widespread and affects a large number of individuals.
E: The pharmaceutical company has a proven track record of developing effective drugs for similar medical conditions.

Emma's cafe has been operating successfully for the last 6 years. Profits have been growing every year, with this year (2020) being their best year so far. As a thank you, Emma treated her staff to a meal at a Michelin star restaurant. 

Below are 3 statements about Emma, her staff and her cafe. Can you help us decide whether the 3 statements are "True", "Probably True", "Insufficient Data to Say True or False", "Probably False", or "False".

1. Emma's staff members are happy.
2. Emma's cafe did well in 2016.
3. Emma is rich.

A: True
B: False
C: Probably True
D: Probably False
E: Insufficient Data

Statement: Ivory started a new startup. We know for a fact that almost all startups fail within the first 2 years. 
Conclusion: Ivory's startup will fail.
Does the conclusion follow from the statement?

Your company recently opened a second office overseas. Some of the people from the original office will be relocating. All the people hired in the last six months will continue working in the original location where they were hired. Which of the following statements can be true regarding employees relocating?

The cost of manufacturing phones in China is twenty percent lesser than the cost of manufacturing phones in Vietnam. Even after adding shipping fees and import taxes, it is cheaper to import phones from China to Vietnam than to manufacture phones in Vietnam. Which of the following statements is best supported by the given information. 

A: The shipping fee from China to Vietnam is more than 20% of the cost of manufacturing a phone in China.
B: The import taxes on a phone imported from China to Vietnam is less than 20% of the cost of manufacturing the phone in China. 
C: Importing phones in Vietnam will cut 20% of the manufacturing jobs in Vietnam.
D: It takes 20% more time to manufacture a phone in Vietnam than it does in China.
E: Labour costs in Vietnam are 20% higher than in China.

A large real estate company conducted a recent study of their customers. The study was designed to uncover insights regarding the main criteria for choosing to invest in a residential property. A majority of the customers surveyed stated the 'returns profile' was their main priority, followed by 'development potential' and 'stability of income'. 'Portfolio legacy' ranked at the bottom in the list of factors. It was interesting to note that respondents were less likely to have residential holdings that formed part of mixed-use assets i.e. as an add on to commercial investment. One might assume that more investors are proactively investing in residential real estate rather than having incidental exposure via business investments. 

Based on the given passage, what can we say about the following statement?

Business owners having commercial premises often have a residential property as part of their portfolio.