Business Development Test

Which of these are examples of leading questions? A leading question is a question that pushes respondents to answer in a specific manner, because on the way they are framed.

A: How do you currently invest your savings?

B: Do you prefer to invest in mutual funds or individual stocks?

C: How are your investments split between debt & equity investments?

D: Are you overwhelmed by the number of investment products available in the market?

E: Do you foresee your investment strategy changing in the next 5 years?

F: What is your retirement plan?

G: Do you feel good about the returns you have been getting on your investments?

Which of these are not good outcomes for a sales call:

A: The prospect agrees to a demo/ presentation & says that they will email you to set up time.

B: The prospect indicates that they are ready to go ahead & asks for a quote over email.

C: The prospects discusses their problems & explores how these can be overcome with the salesperson.

D: The prospect says that they will review the pricing information on the website & get back if there is any interest. 

E: The prospect mentions that they want to pilot the product with the smallest plan, build confidence internally & then move to a larger plan.

A sales trainee in your company has been engaging with a prospect for a while. When she is trying to close, they object and mention that they really like the product but they need a 5 year warranty. Your company only offers a 3 year warranty for that product, and there is no option to upgrade or extend the warranty. How do you think she should approach this?

A: I understand that you would prefer a 5 year warranty but based on the things you said were important to you, this product meets all of your requirements. Is that fair?

B: I’m sorry, we do not offer a 5 year warranty but we uniquely address all other requirements. Is there any reason you cannot consider the warranty issue within the overall context– what would justify a 5 year warranty for you with the right product?

C: I think your real objection might be that of quality. I can provide data and testimonials to prove our market leadership and reliability. Would that solve your problem?

D: I understand that quality and reliability are important and I can show you survey data to prove that this is the most reliable product in the market. So then warranty should not be an issue, right?

Four airline operators A, B, C and D operate on a popular route between 2 cities, Rome and Venice in Italy. Airline A wanted to increase the number of seats sold, so they reduced their fares for this route. Airlines B, C, D imitated this move immediately. The general belief is that the volume of air travel between Rome and Venice would increase as a result of this. Which of the following statements, if true, would add trust to the general belief?

A: All 4 airlines see increased profits.
B: Airlines start slashing rates for other routes as well.
C: A study shows that around 80% of air travel in Italy is company sponsored.
D: A study shows that air travellers in Italy are price sensitive.

Folks should call Gurj Clooners if they want to:

Cigarettes account for only 23% of tobacco consumption, and only 16% of 250 million tobacco consumers use cigarettes. However these 16% contribute 85% of the tax revenues to the Exchequer from the tobacco sector. The punitive cigarette taxation regime has kept the tax base narrow, and lowering taxes will expand this base. Which of these best bolsters the conclusion that lowering duties will expand the tax base?

A: The cigarette manufacturers’ association has decided to indulge in aggressive promotion.

B:  Cigarette manufacturers are lobbying for a reduction on duties.

C: There is a likelihood that tobacco consumers will shift to cigarette smoking if cigarette prices reduce.

D: An increase in duties on non-cigarette tobacco may lead to a shift in favor of cigarette smoking.

E: There is a likelihood that tobacco consumers will shift to cigarettes if cigarette prices reduce.

F: A decrease in duties on non-cigarette tobacco may lead to more tobacco consumers shifting to cigarettes. 

G: Cigarette smokers are becoming increasing aware of associated health risks.

H: Increased health warnings could reduce the tax base.

This note informs Savannah that:

A: she can purchase new toys at a discounted rate.
B: the toy store has a new collection that she can purchase from now.
C: she can sell her used toys to the store.
D: she can get used and new toys in the ongoing sale at the store.

A tennis coach was trying to put together a team of 4 players for a tennis championship out of 7 players. R, S, T are the male players, and W, X, Y, Z are the female players. Note that all players have equal ability, and the team needs to have atleast 2 male players. While selecting the team we need to keep in mind that all 4 players should be able to play with each other. 

We also need to keep the following restrictions in mind:
- R cannot play with Y
- S cannot play with W
- T cannot play with Z

Which of the following are true:

A: S and Z cannot be in the team together.
B: T and Y cannot be in the team together.
C: T and X cannot be in the team together.

A code ("EIG AUC REO RAI COG") was sent to the criminal office by a CID agent named Batra.  However, four of the five words are fake, with only one containing the information. They also included a clue in the form of a sentence: "If I tell you any character of the code word, you will be able to tell how many vowels there are in the code word." Are you able to figure out what the code word is?

A: RAI 
B: EIG
C: AUC
D: REO
E: COG
F: None

Myra is working on her thesis for which she created a scatter plot of the number of teachers and the number of college graduates for cities in Australia. She noticed a positive correlation. Which of these do you think is the probable explanation for this correlation?

A: Teachers encourage people to go to college, so an increase in the number of teachers leads to an increase in the number of college graduates. 

B: Some college graduates choose teaching as a profession after graduating, so an increase in the number of college graduates also leads to an increase in the number of teachers.

C: There are more college graduates and teachers in higher income cities, so income is a confounding variable here, make it difficult to prove causation between number of teachers and number of college graduates. 

D: Cities with a higher population have more teachers and more college graduates, so the correlation is due to a third variable (population of city).

E: The provided data is insufficient, so it is extremely difficult to establish the reason for the correlation.

F: Most college students choose non-teaching professions after graduating, which explains the correlation. 

G: In Australia, college students are encouraged by their teachers to choose teaching as a profession after graduating.