Top 10 Communication Assessment Tools for 2025

Why Use Communication Assessment Tools?

Imagine sifting through hundreds of resumes, trying to find candidates who can truly articulate their ideas and collaborate effectively. It's like searching for a needle in a haystack, right? That’s where communication assessment tools come in.

These tools help recruiters quickly and accurately identify candidates with strong communication skills. Instead of relying on subjective impressions from interviews, you get objective data on a candidate's ability to write, speak, and listen. These assessments provide invaluable insights, helping you make informed hiring decisions using our online assessment platform. This ensures you're not just hiring for skills, but also for how well they can integrate and contribute to your team's dynamic.

Ultimately, it boils down to:

• Saving Time: Quickly screen candidates so recruiters can focus on top talent.
• Reducing Bias: Objective results for fair and consistent evaluations.
• Improving Quality of Hire: Identify candidates who excel in communication and teamwork, leading to stronger teams.
• Better candidate experience: Use conversational assessments to improve the candidate experience and increase test completion rates.

What Makes a Great Communication Assessment Tool?

When recruiters evaluate communication assessment tools, the key consideration is whether the tool can accurately predict a candidate's on-the-job communication skills. This ensures that new hires can effectively collaborate, articulate ideas, and represent the company well.

A great tool offers multiple invite options, allowing recruiters to invite candidates via email, public links, or other channels. This flexibility streamlines the assessment process, especially when dealing with a high volume of applicants or coordinating assessments across different time zones.

Beyond that, look for these skills in the communication assessment platform:

• Actionable Reporting: Does the platform offer skill-wise analysis or benchmarking to quickly compare candidate scores with industry standards?
• Test Integrity: Does the platform use a large question bank and social listening to prevent test leaks?
• Customization: Can you add your own questions or customize the assessment based on the specific job description?

Top Communication Assessment Tools: At a Glance

Skills-based hiring is the new normal. Here's a quick comparison of the top skills assessment tools for 2025, highlighting features, use cases, pros, and cons. Dig in!

1. Adaface: Ace Skills Assessment with Strong Proctoring

Adaface helps you screen candidates quickly across diverse roles with ready-made tests and smooth ATS connections. Simplify your hiring process with a single platform for skills, cognitive ability, language, and personality assessments.

Why we picked Adaface

Adaface provides recruiters with a database of over 500+ skill tests to understand a candidate's aptitudes. It assesses not just the final output but also the approach, logic, design, and even soft skills.

With Adaface, you can be confident that you're evaluating candidates accurately. The platform supports programming questions alongside scenario-based MCQs. This offers a more complete picture of a candidate's on-the-job skills.

Adaface stands out for its high test library and strong proctoring suite. These features, coupled with a focus on real-world skills, make it a help if you want to assess people for long-term success.

Key Features of Adaface

• Extensive skill assessment library: Access 500+ tests across programming, IT, business, Excel, aptitude, personality, finance and role-specific skills.
• Customizable tests: Tailor assessments by adjusting test duration, cut-off scores, and programming languages to fit your specific hiring needs. Adaface experts can also customize tests based on your job descriptions.
• Scenario based on-the-job skill questions: Screen accurately with questions designed to test for on-the-job experience rather than theoretical knowledge.
• Multiple question types: Test Excel, SQL, and coding skills using simulators, and assess role-based skills using scenario-based MCQs.
• Ensure test integrity: Advanced proctoring features such as webcam proctoring, video monitoring, ChatGPT proctoring and off-tab activity tracking help maintain test integrity.
• Used across 70+ countries: Trusted and used by clients across 70+ countries.

Pros of Adaface

• A high test library with 500+ tests.
• Works for aptitude, finance, personality, business roles, typing, AI, technical and coding roles.
• Robust proctoring suite to prevent cheating.
• Pricing only depends on credits, and includes all proctoring features.

Cons of Adaface

• No live video interviews.
• No take-home assignment support.
• Not the cheapest in the market.

Pricing of Adaface

Try Adaface with a free trial of 2 sample tests and 5 credits to explore the platform. No credit card is required to start. Pricing plans include all proctoring features and 500+ tests:

• Individual: $180/year
• Starter: $500/year
• Pro: $900/year
• Scale: $3000/year
• Growth: $5500/year
• Enterprise: $20,000/year
• Unlimited: $50,000/year

2. Crystal: Quick personality assessments

Now, let's explore Crystal. It's known for its personality assessments, focusing on understanding communication styles and predicting behavior.

Why we picked Crystal

Crystal aims to help teams communicate better by providing personality insights. It uses a DISC-based assessment to categorize individuals into different personality types, offering suggestions on how to interact with each type effectively. The platform suggests ways to tailor your communication style to match theirs, potentially improving collaboration and reducing misunderstandings.

Key Features of Crystal

• DISC-based personality assessments
• Communication style guides
• Personality prediction
• Integrates with LinkedIn for quick profiles

Pros of Crystal

• Offers actionable communication advice.
• Easy-to-understand personality profiles.
• Can improve team dynamics.
• Has a free version

Cons of Crystal

• Limited skill assessment beyond personality.
• No coding, aptitude, or AI tests.
• Lacks advanced proctoring features.
• No custom test creation.

Pricing of Crystal

Crystal offers a limited free plan. Paid plans start at $49/month. For larger teams or custom features, you'll need to contact their sales team for a custom quote. Unlike Adaface Assessments Pricing, Crystal does not publicly list pricing for its scale, growth or enterprise plans

3. PI: Personality and Aptitude Insights

The Predictive Index (PI) offers behavioral assessments and aptitude tests to understand workforce capabilities. It aims to provide data-driven insights for hiring and team development.

Why we picked The Predictive Index

The Predictive Index is primarily used to gain insights into candidate personalities and cognitive abilities. This helps in understanding how well a candidate's traits align with the requirements of a specific role and the company culture. The platform offers personality assessments and aptitude tests, providing a comprehensive overview of a candidate's potential fit.

However, PI mainly concentrates on personality and aptitude, so it might not cover all the technical skills needed for specific roles. Companies might need to use other platforms like Adaface for in-depth skills assessment.

Key Features of The Predictive Index

• Behavioral Assessments: Evaluates personality traits to predict workplace behavior.
• Cognitive Assessment: Measures general mental ability and problem-solving skills.
• Team Dynamics: Analyzes team roles and potential areas for improvement.

Pros of The Predictive Index

• Data-driven insights into candidate behavior.
• Aids in team building and conflict resolution.
• Can improve hiring decisions based on personality fit.
• Integrates with applicant tracking systems (ATS).

Cons of The Predictive Index

• Limited scope beyond personality and aptitude.
• No coding or job-specific skill tests available.
• Lacks custom question creation.
• No features like video interviews or automated scoring.

Pricing of The Predictive Index

The Predictive Index does not provide transparent pricing on their website. You need to contact them for a custom quote. This lack of upfront pricing can make it difficult to evaluate the tool quickly and compare it with other assessment solutions.

4. Thomas: Personality and aptitude focus

Alright, let's talk Thomas. Known for its personality and aptitude assessments, it offers insights into candidate behavior and potential.

Why we picked Thomas

Thomas assessments primarily focus on personality and aptitude, providing employers with a glimpse into a candidate's behavioral traits and cognitive abilities. Their tools help identify individuals who align with specific roles and organizational culture.

These assessments can be used to understand team dynamics, identify leadership potential, and improve communication strategies within a company. However, they lack in-depth skills assessment options, such as coding or finance skill evaluations.

Key Features of Thomas

• Personality questionnaires to gauge behavioral traits.
• Aptitude tests assessing cognitive abilities.
• Reporting dashboards for candidate insights.
• Integration with some ATS systems.

Pros of Thomas

• Established brand recognition.
• Focus on personality and behavior.
• Benchmarking data for comparison.
• Automated report generation.

Cons of Thomas

• Lacks coding or AI skill assessment tests.
• No options for custom questions.
• Limited features for candidate engagement.
• No webcam or window proctoring

Pricing of Thomas

Thomas pricing isn't readily available. You'll need to contact them directly for a personalized quote, meaning you'll have to jump on a sales call to figure out the cost. There's no mention of a free trial either.

5. TestGorilla: Library-rich, proctoring focused platform

Before diving into the nitty-gritty, let's quickly introduce TestGorilla. It's a platform offering a wide array of pre-made skills assessments.

Why we picked TestGorilla

TestGorilla primarily serves companies aiming to streamline their initial candidate screening. It allows you to assess applicants on various skills using its extensive test library. This can help filter candidates early in the hiring process, saving time for your HR team.

Think of it as a first-pass filter. TestGorilla helps you quickly weed out candidates who don't meet the basic skill requirements for the job. However, for roles requiring more in-depth skill validation, you might need a solution offering more customization.

Key Features of TestGorilla

• Pre-built Test Library: Offers a large selection of tests across different skill areas.
• Proctoring Features: Includes webcam and screen monitoring to deter cheating.
• Reporting: Provides reports on candidate performance.

Pros of TestGorilla

• Wide Range of Tests: Covers a broad spectrum of skills and job roles.
• User-Friendly Interface: Easy to navigate and set up assessments.
• Strong Proctoring: Offers features to maintain test integrity.
• ATS Integrations: Integrates with popular Applicant Tracking Systems for a streamlined workflow.

Cons of TestGorilla

• Limited Customization: Lacks the ability to create fully custom questions tailored to your specific needs.
• GPT-able Questions: Most questions are easily answered by even smaller GPT models.
• No Custom API: No open public API for integration with new ATS or HR systems.
• Pricing: Unlimited invites has fair use policy restrictions.

Pricing of TestGorilla

TestGorilla's pricing depends on company size and is billed annually. For example, a company with 31-50 employees will be charged $208 USD per month ($2,496 per annum) for their starter plan. For enterprise pricing, you'll need to contact TestGorilla directly for a quote. They do offer a free trial, so you can explore the platform before committing. Unlike some platforms, TestGorilla's unlimited plans come with fair use policy restrictions. Check out Adaface Assessments Pricing for more transparent options.

6. HireVue: Video Interviewing at Scale

Let's explore HireVue. It's known for its video interviewing platform, designed to help companies screen and interview candidates remotely.

Why we picked HireVue

HireVue primarily focuses on video interviews, leveraging AI to analyze candidate responses. Recruiters use it to conduct structured interviews, assess soft skills, and streamline the hiring process. The platform helps in scheduling interviews, recording candidate responses, and providing insights based on AI analysis.

While HireVue offers ready-to-use assessments, it lacks the option to create custom questions or tailor tests to specific job descriptions. This limitation can pose challenges for companies seeking to assess niche skills or simulate real-world scenarios relevant to their roles. For example, you can't create customized assessments for customer usecases.

Key Features of HireVue

• AI-driven video analysis for soft skills assessment.
• Automated interview scheduling.
• Candidate ranking and scoring.
• Integration with applicant tracking systems (ATS).

Pros of HireVue

• Reduces time-to-hire with automated video screening.
• Provides structured interviews for fair evaluations.
• Offers AI insights into candidate soft skills.
• Facilitates remote hiring across locations.

Cons of HireVue

• Limited options for custom assessments.
• Lack of situational judgment and business skill tests.
• No support for coding or excel simulation questions.
• Absence of custom API can restrict integration capabilities.

Pricing of HireVue

HireVue does not offer transparent pricing on their website. You need to contact their sales team to get a quote tailored to your specific needs. There is no mention of a free trial.

7. Evalart: Quick basic skill checks

Evalart is another tool in the assessment space. Let's take a closer look to see if it's the right fit for your communication assessment needs.

Why we picked Evalart

Evalart provides a platform to evaluate candidates across various skills. It allows for the creation of tests using pre-existing questions or the option to add your own. Evalart primarily focuses on providing a wide range of ready-to-use tests.

While Evalart offers the ability to add your own questions, it lacks the option to create fully customized tests based on specific job descriptions. If you're looking for a platform that tailors assessments to match the nuances of each role, consider exploring options like Adaface's online assessment platform.

Key Features of Evalart

• Ready-to-use test library.
• Add your own questions.
• Webcam proctoring.

Pros of Evalart

• Offers a free trial.
• Supports multiple invite options.
• Provides email and live chat support.
• Has webcam proctoring for cheating detection.

Cons of Evalart

• Lacks custom test creation based on job descriptions.
• No custom data location support.
• Doesn't offer priority support.
• No proper question quality checks. Website sample questions are easily googleable.

Pricing of Evalart

Evalart does not publicly display its pricing. You'll need to contact their sales team to get a quote. While they do offer a free trial, the lack of transparent pricing might be a hurdle for teams looking for quick answers.

8. Willo: Asynchronous video interviews only

Before we jump into the nitty-gritty, let's talk about Willo. It's mainly known for its asynchronous video interviewing platform, letting recruiters pre-record questions and candidates answer them in their own time.

Why we picked Willo

Willo focuses on streamlining the initial screening phase. Recruiters create and send out video interview questions. Candidates then record their responses at their convenience. This format is particularly handy for teams spread across different time zones, allowing for initial assessments without scheduling conflicts.

While Willo simplifies the first-round interviews, keep in mind that it might not offer the depth of assessment needed for technical roles or roles requiring specific skills. For a broader and deeper skills evaluation, platforms like Adaface can assess coding skills, aptitude, and even personality traits.

Key Features of Willo

• Asynchronous Video Interviews: Conduct interviews without needing real-time coordination.
• Candidate Management: Keep track of candidates and their video responses.
• Custom Questions: Create your own set of interview questions.

Pros of Willo

• Convenient: Allows candidates to answer questions at their own pace.
• Time-saving: Reduces scheduling hassles for initial screenings.
• Mobile-friendly: Candidates can record responses using their smartphones.
• ATS integrations: Integrates with a handful of ATS platforms

Cons of Willo

• Limited Assessment Types: Lacks support for coding, aptitude, or personality tests.
• No Live Coding Interviews: Does not support live coding or real-time skill assessments.
• Limited Customization: Offers limited branding and customization options.
• Lacks Proctering: No proctoring features like window tracking, webcam proctoring, or copy-paste protection.

Pricing of Willo

Willo's pricing begins at $310 per month. They don't provide a free trial and to get an Enterprise plan, you will need to contact sales.

9. Harver: Volume Hiring Communication Assessments

Let's explore Harver! They offer a range of pre-employment assessments focused on automating the initial stages of the hiring process.

Why we picked Harver

Harver's strength lies in its ability to handle high-volume recruitment. They provide tools to screen candidates at scale, primarily focusing on streamlining the early stages of the hiring funnel. This platform aims to reduce the time spent on manual resume reviews by automating initial candidate evaluations.

Harver uses a variety of assessments, including situational judgement tests and personality questionnaires, to help recruiters quickly identify candidates who align with the company's culture and the requirements of the role. While they offer ready-to-use tests, creating fully customized assessments based on specific job descriptions may be limited.

Key Features of Harver

• Candidate self-assessment: Helps candidates determine role fit.
• Automated screening: Reduces manual resume reviews.
• Culture fit assessment: Assesses alignment with company values.

Pros of Harver

• Focus on high-volume hiring processes.
• Good range of ready-to-use assessments.
• Integration with various ATS platforms for smoother workflows.

Cons of Harver

• Limited support for technical skills assessments like coding tests.
• Lack of custom API for deeper integrations with existing systems.
• No support for custom data location.
• No free trial available to test the platform.

Pricing of Harver

Harver does not publicly list its pricing. To get a quote, you'll need to contact their sales team directly. This lack of transparency can make it difficult to quickly evaluate if Harver fits within your budget.

10. Symphony Talent: Best for Marketing

Let's explore Symphony Talent. This platform aims to unify talent acquisition and marketing efforts. It positions itself as a solution to attract, engage, and hire top talent.

Why we picked Symphony Talent

Symphony Talent focuses on employer branding and candidate experience. It combines recruitment marketing with candidate assessment features. This approach helps companies build a strong talent pipeline by showcasing their company culture and values.

The platform emphasizes attracting candidates through marketing strategies. These strategies are usually career site design, social media campaigns, and personalized communication. This focus can be valuable for companies looking to enhance their employer brand. If you are looking to hire developers, Symphony Talent will lack coding questions to assess their programming skills.

Key Features of Symphony Talent

• Candidate relationship management
• Career site builder
• Social media recruitment

Pros of Symphony Talent

• Strong focus on recruitment marketing.
• A comprehensive suite for talent acquisition, combining marketing and assessment features.
• Good for companies prioritizing employer branding.
• Ready to use tests.

Cons of Symphony Talent

• Lacks coding questions for technical roles. This could be a dealbreaker for tech companies.
• No support for language tests.
• Lacks custom data location support, a concern for companies with strict data residency requirements.
• Doesn't offer a free trial.

Pricing of Symphony Talent

Symphony Talent's pricing is not readily available. You'll need to contact them for a custom quote. Their pricing scales based on company size. This can be a disadvantage for startups or smaller companies. They might find it harder to justify the cost compared to solutions with usage-based pricing like Adaface Assessments Pricing.

Wrapping Up: The Best Communication Assessment Tool for Your Needs

We've explored a range of communication assessment tools, each with its strengths. When choosing the right one, consider your specific requirements. Do you need to test for coding skills alongside communication? Are anti-cheating measures a high priority? Or do you need the flexibility to customize assessments to fit multiple roles without increasing cost?

Many platforms offer basic features, but lack depth in crucial areas such as coding assessments, anti-cheating measures, or the ability to tailor tests to specific job descriptions. This can lead to inaccurate evaluations and wasted time.

While each tool has its niche, Adaface stands out with its comprehensive suite of features, including role-specific knowledge testing, cognitive ability assessments, and language proficiency evaluations. Other tools like Willo and Hirevue also offer useful features to consider.

Ultimately, the best tool depends on your unique hiring needs. Evaluate each option carefully to ensure it aligns with your goals and helps you identify top talent.

• Adaface: Offers role-specific assessments across 500+ skills, including coding, language, and aptitude. Features customizable assessments, strong proctoring and ATS integrations. Unlike competitors, Adaface also designs custom tests by analysing the job description. Also unlike competitors, Adaface gives multiple question sets so that companies can confidently use another test even if one test gets leaked.
• Crystal: Focuses on personality assessments, but lacks programming, aptitude, and language tests.
• The Predictive Index: Provides aptitude and personality assessments, but doesn't offer coding or business skills tests. Pricing details are also not readily available.
• Thomas International: Offers situational judgment, aptitude and personality tests. Does not have support for coding tests.
• TestGorilla: Provides a wide range of tests, including programming, aptitude, and personality. However, their questions can be easily solved by GPT, diminishing the test integrity. No support for custom questions.
• HireVue: Combines aptitude, personality, and video interviewing, but lacks business skills testing and the ability to add custom questions.
• Evalart: Offers programming, aptitude, and personality tests, but lacks situational judgment assessments. Pricing details are not transparent, requiring a sales call.
• Willo: Focuses on video interviewing with custom questions. They don't have ready to use tests. They do not offer coding, personality or finance tests.
• Harver: Provides a range of assessments, including situational judgment, aptitude, and personality. Does not have programming tests. No pricing details on the website.
• Symphony Talent: Offers aptitude, business skills, and personality assessments. Does not have coding tests, or multiple question sets.

Ready to elevate your hiring process with targeted communication assessments? See how Adaface can transform your candidate screening today.