Test Duration
~ 45 min
Difficulty Level
Moderate
Questions
- 4 Technical Support MCQs
- 4 Kundeservice MCQs
- 4 Situasjonsmessig vurdering MCQs
- 4 Software Support MCQs
- 4 Dataferdigheter MCQs
Availability
Available on request
About the test:
Programvaresupportspesialistprøven evaluerer deres evne til å feilsøke programvareproblemer, hjelpe kunder, opprettholde påliteligheten til nettstedet, utvikle programvareapplikasjoner, jobbe med datavarehus og skrive kode.
Covered skills:
Test Duration
~ 45 min
Difficulty Level
Moderate
Questions
Availability
Available on request
The Software Support Specialist Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.
The test screens for the following skills that hiring managers look for in candidates:
Traditional assessment tools use trick questions and puzzles for the screening, which creates a lot of frustration among candidates about having to go through irrelevant screening assessments.
The main reason we started Adaface is that traditional pre-employment assessment platforms are not a fair way for companies to evaluate candidates. At Adaface, our mission is to help companies find great candidates by assessing on-the-job skills required for a role.
Why we started AdafaceWe have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.
How we design questionsDette er bare en liten prøve fra biblioteket vårt med 10.000+ spørsmål. De faktiske spørsmålene om dette Programvarestøttespesialist Test vil være ikke-googlable.
🧐 Question | |||||
---|---|---|---|---|---|
Easy Configuring Load Balancing | Solve | ||||
Medium DNS Propagation Troubleshooting | Solve | ||||
Medium SSH Port Change | Solve | ||||
Medium Web Page Load Speed | Solve | ||||
Medium Adapting Communication Styles | Solve | ||||
Medium Appropriate Apology | Solve | ||||
Easy Toy is out of stock! | Solve | ||||
Medium Email on Friday evening | Solve | ||||
Medium Handling Disruption in Supply Chain Management | Solve | ||||
Medium Interpersonal Skill in Team Management | Solve | ||||
Easy The Discrepancy | Solve | ||||
Medium The Medical Mix-Up | Solve | ||||
🧐 Question | 🔧 Skill | ||
---|---|---|---|
Easy Configuring Load Balancing | 2 mins Technical Support | Solve | |
Medium DNS Propagation Troubleshooting | 2 mins Technical Support | Solve | |
Medium SSH Port Change | 2 mins Technical Support | Solve | |
Medium Web Page Load Speed | 2 mins Technical Support | Solve | |
Medium Adapting Communication Styles | 2 mins Customer Service | Solve | |
Medium Appropriate Apology | 2 mins Customer Service | Solve | |
Easy Toy is out of stock! | 2 mins Customer Service | Solve | |
Medium Email on Friday evening | 2 mins Situational Judgement | Solve | |
Medium Handling Disruption in Supply Chain Management | 2 mins Situational Judgement | Solve | |
Medium Interpersonal Skill in Team Management | 2 mins Situational Judgement | Solve | |
Easy The Discrepancy | 2 mins Situational Judgement | Solve | |
Medium The Medical Mix-Up | 2 mins Situational Judgement | Solve |
🧐 Question | 🔧 Skill | 💪 Difficulty | ⌛ Time | ||
---|---|---|---|---|---|
Configuring Load Balancing | Technical Support | Easy | 2 mins | Solve | |
DNS Propagation Troubleshooting | Technical Support | Medium | 2 mins | Solve | |
SSH Port Change | Technical Support | Medium | 2 mins | Solve | |
Web Page Load Speed | Technical Support | Medium | 2 mins | Solve | |
Adapting Communication Styles | Customer Service | Medium | 2 mins | Solve | |
Appropriate Apology | Customer Service | Medium | 2 mins | Solve | |
Toy is out of stock! | Customer Service | Easy | 2 mins | Solve | |
Email on Friday evening | Situational Judgement | Medium | 2 mins | Solve | |
Handling Disruption in Supply Chain Management | Situational Judgement | Medium | 2 mins | Solve | |
Interpersonal Skill in Team Management | Situational Judgement | Medium | 2 mins | Solve | |
The Discrepancy | Situational Judgement | Easy | 2 mins | Solve | |
The Medical Mix-Up | Situational Judgement | Medium | 2 mins | Solve |
Med Adaface var vi i stand til å optimalisere den første screeningsprosessen vår med oppover 75 %, og frigjorde dyrebar tid for både ansettelsesledere og vårt talentanskaffelsesteam!
Brandon Lee, Leder for mennesker, Love, Bonito
The most important thing while implementing the pre-employment Programvarestøttespesialist Test in your hiring process is that it is an elimination tool, not a selection tool. In other words: you want to use the test to eliminate the candidates who do poorly on the test, not to select the candidates who come out at the top. While they are super valuable, pre-employment tests do not paint the entire picture of a candidate’s abilities, knowledge, and motivations. Multiple easy questions are more predictive of a candidate's ability than fewer hard questions. Harder questions are often "trick" based questions, which do not provide any meaningful signal about the candidate's skillset.
Science behind Adaface testsEmail invites: You can send candidates an email invite to the Programvarestøttespesialist Test from your dashboard by entering their email address.
Public link: You can create a public link for each test that you can share with candidates.
API or integrations: You can invite candidates directly from your ATS by using our pre-built integrations with popular ATS systems or building a custom integration with your in-house ATS.
Adaface tests are conversational, low-stress, and take just 25-40 mins to complete.
This is why Adaface has the highest test-completion rate (86%), which is more than 2x better than traditional assessments.
ChatGPT protection
Screen proctoring
Plagiarism detection
Non-googleable questions
User authentication
IP proctoring
Web proctoring
Webcam proctoring
Full screen proctoring
Copy paste protection
Ansettelseslederne mente at de gjennom de tekniske spørsmålene de stilte under panelintervjuene, var i stand til å fortelle hvilke kandidater som scoret bedre, og differensierte med de som ikke skåret like godt. De er svært fornøyd med kvaliteten på kandidatene som er på listen med Adaface-screeningen.
Ja absolutt. Tilpassede vurderinger er satt opp basert på stillingsbeskrivelsen din, og vil inneholde spørsmål om alle må-ha ferdigheter du spesifiserer.
Vi har følgende anti-juksede funksjoner på plass:
Les mer om Proctoring -funksjonene.
Den viktigste tingen å huske på er at en vurdering er et eliminasjonsverktøy, ikke et seleksjonsverktøy. En ferdighetsvurdering er optimalisert for å hjelpe deg med å eliminere kandidater som ikke er teknisk kvalifisert for rollen, det er ikke optimalisert for å hjelpe deg med å finne den beste kandidaten for rollen. Så den ideelle måten å bruke en vurdering på er å bestemme en terskelpoeng (vanligvis 55%, vi hjelper deg med å benchmark) og invitere alle kandidater som scorer over terskelen for de neste rundene med intervjuet.
Hver ADAFACE -vurdering er tilpasset din stillingsbeskrivelse/ ideell kandidatperson (våre fageksperter vil velge de riktige spørsmålene for din vurdering fra vårt bibliotek med 10000+ spørsmål). Denne vurderingen kan tilpasses for ethvert opplevelsesnivå.
Ja, det gjør det mye lettere for deg å sammenligne kandidater. Alternativer for MCQ -spørsmål og rekkefølgen på spørsmål er randomisert. Vi har anti-juksing/proctoring funksjoner på plass. I vår bedriftsplan har vi også muligheten til å lage flere versjoner av den samme vurderingen med spørsmål med lignende vanskelighetsnivåer.
Nei. Dessverre støtter vi ikke praksisprøver for øyeblikket. Du kan imidlertid bruke eksemplet spørsmål for praksis.
Du kan sjekke ut prisplanene våre.
Ja, du kan registrere deg gratis og forhåndsvise denne testen.
Her er en rask guide om Hvordan be om en tilpasset vurdering på adaface.