Process Analyst Job Description Template/Brief

We are searching for an outstanding process analyst to join our team. You will meet with clients to identify and discuss critical business areas and procedures that need improvement. Following that, responsibilities include reviewing existing processes, interviewing personnel, acquiring data, and developing new business strategies per client expectations.

Process Analyst Job Profile

Business process analysts have a range of responsibilities in today's for-profit organizations. Still, their primary purpose is to assess business requirements and give evidence-based suggestions to support process changes. They also liaise between corporate decision-makers, management teams, and IT specialists to monitor company performance, map processes, and discover internal inefficiencies.

Reports To

  • Business Lead
  • C Suite

Process Analyst Responsibilities

  • Ensure that support documentation is developed, delivered, and uploaded on time
  • Identify and assess business requirements, gather requirements, and establish scope and objectives
  • Analyze, test, and evaluate raw materials, intermediate products, and finished goods
  • Collect data, do root cause analysis, and analyze performance trends to design suitable process adjustments
  • Quickly learn, utilize, and support a wide range of financial products, software, and systems
  • Conduct a gap analysis with leaders to identify areas for improvement and actions
  • Identify training gaps and offer training opportunities as needed, including advice on SAP transaction execution
  • Adhere to principles that increase operational efficiency through improved communication with key process constituents such as IT, sales, and services
  • Work with IT project teams to review solution designs to ensure they fulfil objectives, are scalable, and are of high quality
  • Manage and execute user acceptability testing effort, data, and cases, as well as uncover relevant performance indicators
  • Conduct effect evaluations and ROI analyses for system upgrades

Process Analyst Requirements & Skills

  • A bachelor's or master's degree in computer science, business mathematics, Management Information Systems, Industrial Engineering or comparable experience
  • Working knowledge of process modelling, analysis, and simulation software (e.g. flow charts, spaghetti plots, business process modelling notation, programme analysis and review techniques, etc.)
  • The ability to develop and build modelling diagrams to capture, portray, and explain business challenges and solutions (e.g. relationship diagrams, workflow diagrams, sequence diagrams, decision tree diagrams)
  • Analytical Thinking: Problem-solving and deductive reasoning abilities
  • Ability to detect trends and patterns in unrelated regions
  • Understanding of investment products and financial instrument trading
  • Ability to handle relationships