Chief of Staff Job Description Template/Brief

We are looking for a highly skilled chief of staff who will work closely with our executive team. The ideal applicant will have shown expertise in a business management capacity, emphasising executive-level advice and cross-functional cooperation. The head of staff will immediately influence our productivity by simplifying strategic initiatives, coordinating programme management, and communicating goals across departments.

Chief of Staff Job Profile

A chief of staff is a professional who assists the chief executive officer (CEO) in overseeing corporate operations. The function involves collaboration with organizational leaders in which the head of staff guarantees effective time management and advises them on crucial choices. It entails overseeing lower-level personnel such as project managers and executive assistants and performing the CEO's tasks in their absence.

Chiefs of staff foster ties between the CEO and stakeholders, and they collaborate with numerous divisions to achieve the company's goals. They frequently have substantial professional and educational backgrounds in their respective fields.

Reports To

  • CEO

Chief of Staff Responsibilities

  • Oversee major business projects from conception to practical completion under the supervision of senior management and department heads
  • Assist and interact with executives in the areas of decision-making, programme management, and initiative execution
  • Review, create, and implement organizational structure enhancements; identify knowledge and skill shortages and assist in filling them
  • Optimize efficiency and production by improving current processes and coordinating organizational procedures
  • Act as a contact between staff, executives, senior leaders, and the CEO on issues such as business climate, employee well-being, project updates, proposals, and planning
  • Assist the human resources department with recruits, including documentation and onboarding, and work with the department to address and resolve all employee complaints
  • Oversee daily operations in coordination with senior management and department leaders, organizing calendars, preparing mail, keeping hard copy and electronic data, planning and arranging annual corporate meetings, and scheduling facilities
  • Build and create connections with all workers for enhanced efficiency and effective response in existing operations, as well as assist in the definition of new operational strategies while working on special projects with the CEO and executives
  • Act as a subject matter expert, addressing queries and devising action plans to manage them, as well as aiding with communication development and distribution

Chief of Staff Requirements & Skills

  • A bachelor's degree in business administration or a comparable subject
  • Management experience
  • Demonstrated superior oral and written communication skills
  • Proven leadership experience and talents
  • The ability to empathically listen
  • Time management abilities
  • Demonstrated exceptional interpersonal skills
  • The ability to efficiently multitask
  • Understanding of the field in which they are functioning as Chief of Staff
  • Demonstrated ability to maintain high levels of confidence
  • The ability to pay attention to details and work with given facts rather than assumption
  • Capability to properly use Microsoft Office products
  • Project management experience
  • The ability to be adaptable in terms of employment requirements and timetables
  • The ability to use plum to solve issues
  • The ability to demonstrate sound commercial judgement