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About the test:

Der Test für Live -Chat -Support -Fähigkeiten bewertet die Fähigkeiten der Kandidaten in Bezug auf Live -Chat -Support, technischen Support, Kundenservice, Problemlösung, englisches Verständnis und Typisierung. Es bewertet ihr Wissen und ihre Fähigkeiten im Zusammenhang mit diesen Themen durch Multiple-Choice-Fragen.

Covered skills:

  • EDV-Kenntnisse
  • Technische Unterstützung
  • Kundendienst
  • Typisierung
  • Englisch

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9 reasons why
9 reasons why

Adaface Live Chat Support Skills Assessment Test is the most accurate way to shortlist Live -Chat -Support Agents



Reason #1

Tests for on-the-job skills

The Live Chat Support Skills Test helps recruiters and hiring managers identify qualified candidates from a pool of resumes, and helps in taking objective hiring decisions. It reduces the administrative overhead of interviewing too many candidates and saves time by filtering out unqualified candidates at the first step of the hiring process.

The test screens for the following skills that hiring managers look for in candidates:

  • Schnelle und genaue Schreibfähigkeiten
  • Kenntnisse in der Bereitstellung technischer Unterstützung
  • Ausgezeichnete Kundendienstfähigkeiten
  • Fließende englische Kommunikation
Reason #2

No trick questions

no trick questions

Traditional assessment tools use trick questions and puzzles for the screening, which creates a lot of frustration among candidates about having to go through irrelevant screening assessments.

View sample questions

The main reason we started Adaface is that traditional pre-employment assessment platforms are not a fair way for companies to evaluate candidates. At Adaface, our mission is to help companies find great candidates by assessing on-the-job skills required for a role.

Why we started Adaface
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Reason #3

Non-googleable questions

We have a very high focus on the quality of questions that test for on-the-job skills. Every question is non-googleable and we have a very high bar for the level of subject matter experts we onboard to create these questions. We have crawlers to check if any of the questions are leaked online. If/ when a question gets leaked, we get an alert. We change the question for you & let you know.

How we design questions

Dies sind nur ein kleines Beispiel aus unserer Bibliothek mit mehr als 10.000 Fragen. Die tatsächlichen Fragen dazu Live -Chat -Support -Fähigkeiten Test wird nichtgänger sein.

🧐 Question

Medium

Typing Test Dumpling hunt
info
Typing
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One sunny afternoon, Po, the legendary Kung Fu Panda, decided to take a break from his martial arts training and visit the bustling village market. He had a craving for his favorite dumplings and was eager to find the tastiest ones. As Po strolled through the market, his enthusiasm drew the attention of curious onlookers. They giggled and whispered as the giant panda, clad in his iconic Kung Fu attire, carefully examined fruits and vegetables, hunting for the freshest ingredients. At the dumpling stall, Po's excitement peaked, and he accidentally knocked over a tower of bamboo steamers. The vendor, surprisingly unflustered, smiled and said, "Ah, the great Dragon Warrior! No need to worry, Po. A few fallen steamers are nothing compared to the joy you bring to our village." The crowd erupted in laughter as Po sheepishly grinned and picked up the steamers. He left the market with a basket full of delicious dumplings and a heart warmed by the villagers' affection. The day Po went shopping would be fondly remembered as a delightful and hilarious break from the ordinary.

Medium

Typing Test The Resilient Forge
info
Typing
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Once upon a time, in a picturesque village nestled at the base of a majestic mountain range, there lived a talented blacksmith named Charles. Charles was renowned throughout the land for his incredible craftsmanship and the unmatched quality of his creations. People traveled great distances to purchase his fine swords, delicate jewelry, and durable tools. Charles felt immense pride in his work and was always eager to share his knowledge with anyone who showed a genuine interest in his craft. One sunny day, as Charles hammered away at his anvil, a young woman named Emily approached his workshop with a sense of wonder in her eyes. She marveled at the intricate designs and the gleaming metalwork that adorned the walls. Feeling a deep desire to learn the art of blacksmithing, Emily hesitantly asked Charles if he would be willing to teach her the secrets of his trade. Charles, a generous soul, agreed without hesitation, and so began Emily's apprenticeship. Each day, she absorbed the lessons of her mentor, gradually honing her skills and developing her unique style. As time passed, Emily's creations began to rival those of Charles, and together they forged a partnership that brought their village even greater fame and prosperity. One fateful evening, a fierce storm rolled in, bringing with it torrential rain and unrelenting winds. Lightning illuminated the sky, casting eerie shadows across the village. Suddenly, a massive bolt of lightning struck Charles and Emily's workshop, setting it ablaze. The villagers, working tirelessly to extinguish the flames, managed to save their beloved blacksmiths' lives, but the workshop and all their creations were lost to the fire. Undeterred, Charles and Emily decided to rebuild their workshop and continue their shared passion for blacksmithing. With the support of their community, they created a new, even grander workshop, and their artistry continued to flourish. The tale of their resilience and unwavering determination became a beacon of inspiration for generations to come.

Easy

Configuring Load Balancing
Load Balancing
Web Hosting
Server Configuration
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A client has a high-traffic website that is currently hosted on a single server. To ensure high availability and to distribute the load across multiple servers, they have decided to implement a load balancing solution.

The client has set up two additional servers identical to the original one, and all three servers are configured to serve the website. They have also set up a load balancer and updated their DNS records so that the website's domain now points to the load balancer.

Now, the client approaches you to verify the configuration. While reviewing the setup, you discover that the client hasn't configured session persistence (also known as sticky sessions) on their load balancer.

Which of the following are potential issues the client might face due to the lack of session persistence?
A: Users may experience slower website load times.
B: User sessions might be lost, causing them to be logged out unexpectedly.
C: The load balancer may not distribute traffic evenly across the servers.
D: The website may not be accessible if one of the servers goes down.
E: Users may not be able to establish a secure connection to the website.

Medium

DNS Propagation Troubleshooting
DNS
Web Hosting
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You are a technical support specialist and a client contacts you reporting they are unable to access their website after changing their domain's DNS records to point to a new web host. They receive an error message stating the server's IP address could not be found.

Upon investigation, you determine that:

1. The client made the DNS changes 24 hours ago.
2. The client's device is unable to resolve the domain to the new IP address.
3. Other devices in the client's local network also can't access the website.
4. The client is able to access other websites without issues.
5. Using an external tool, you find that DNS propagation has completed in most parts of the world.

Given these facts, what should the client do to resolve the issue?
A: Wait for another 24 hours for DNS propagation to complete.
B: Update the domain's DNS records again.
C: Reset the router and clear the DNS cache on their devices.
D: Contact the new web host and ask them to check their server configuration.
E: Change the domain's DNS records to point to the old web host.

Medium

SSH Port Change
Linux
SSH
Server Configuration
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A client's Linux server has been experiencing brute force attacks on their SSH service. To reduce the risk of successful attacks, the client wants to change the default SSH port from 22 to a non-standard port.

The client updates the /etc/ssh/sshd_config file on the server and changes the line `#Port 22` to `Port 2222`. They then save and close the file.

What should the client do next to apply the changes and start using the new SSH port?
A: Restart the network service using the command `service network restart`.
B: Reboot the entire server using the command `reboot`.
C: There's no need to do anything; the changes will take effect immediately.
D: Run the command `ssh -p 2222` to start using the new port.
E: Restart the SSH service using the command `service sshd restart`.

Medium

Web Page Load Speed
Web Performance
Web Hosting
Network Troubleshooting
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As a technical support specialist, a client approaches you with a concern that their website's load time is considerably slow. They mention that their users are reporting load times of up to 20 seconds. They request your help in troubleshooting the issue.

You perform the following steps to investigate:

1. You access the website from your location and it loads within 3 seconds.
2. You use a web performance testing tool that tests the website from various locations globally and the average load time reported is 5 seconds.
3. You review the website's code and find it to be optimized with no obvious performance issues.
4. The client's website is hosted on a server located in London.

Given this information, which of the following is most likely causing the slow load times reported by the users?
A: The website is experiencing high traffic volumes.
B: The server needs to be upgraded to a more powerful one.
C: The users are located far from the server location.
D: The website's code is inefficient and needs to be optimized.
E: The server's network connection is unreliable.

Medium

Adapting Communication Styles
Communication
Adaptability
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As a customer service representative, it's crucial to adapt the communication style based on the customer's persona. Analyze the data points provided from the analytical dashboard for three customers and match the appropriate communication style for each customer persona:
Customer A:

Age: 42
Profession (from LinkedIn): Financial Analyst
Browsing data: Frequently visits the website during office hours, spends an average of 45 seconds on each page, and often uses the search function to find specific information.
Previous support requests: Sent an email inquiring about product pricing and requested a quick response; started the message with "Dear Support Team."
Customer B:

Age: 67
Profession (from LinkedIn): Retired School Teacher
Browsing data: Spends a considerable amount of time on the website during evenings and weekends, primarily visiting the "Help" and "FAQ" sections. Searches for information on basic product usage and troubleshooting.
Previous support requests: Submitted a query through the website's contact form asking for help with setting up their new device; started the message with "Hello, I hope you're well. I need some assistance with my new device."
Customer C:

Age: 29
Profession (from LinkedIn): Graphic Designer
Browsing data: Visits the website late at night, frequently engages with interactive content, and shares company blog posts on social media. Searches for information on design tools and creative processes.
Previous support requests: Sent a direct message on the company's social media page asking for a software recommendation; started the message with "Hey there! 😊 I'm looking for some advice on a design tool."

Medium

Appropriate Apology
Customer Complaints
Communication
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As a customer support agent for a high-end telescope manufacturing company, you receive an email from Dr. Patel regarding a telescope she purchased last month for her university's astronomy department. She mentions that during a critical observation session for their research, one of the research team members deleted the historical data by mistake because the UX was confusing. She shares this feedback with you over email.

What is an appropriate apology?
A. "We are deeply sorry that the historical data got deleted due to confusing UX during such a crucial experiment! It must be extremely frustrating for a team of dedicated researchers."

B. "Our apologies! We truly feel terrible that your team's experiment was disrupted. As a fellow academic, it's disheartening to see your colleagues face such setbacks."

C. "We are sincerely sorry for the inconvenience caused by the telescope's confusing UX. That must have been embarrassing for you."

D. "Apologies! We feel awful that your team wasn't able to use the telescope correctly for their experiments. It's fortunate, though, that they have a supportive department head to help them through this."

Easy

Toy is out of stock!
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You work in a children's toy store. One afternoon you notice a customer browsing the store for 15 minutes and looking increasingly annoyed. They approach you, and ask for your help to locate a particular toy the customer wants as a gift for their kid. When you check on your computer, you come to know that the toy is currently out of stock. Which of the following responses would be the most appropriate?
A: Apologize for the toy being out of stock, and suggest that they try kidstoys.com (biggest toy store in city) or another toy store.
B: Share the toy model number, so that they can search for it quickly at another toy store.
C: Offer to order the toy for the customer. Share how long this would take, and offer to call them when the toy arrives at the store.
D: Recommend that they try the biggest branch of your store, which is a 30 min drive away.

Medium

Airline Operators
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Four airline operators A, B, C and D operate on a popular route between 2 cities, Rome and Venice in Italy. Airline A wanted to increase the number of seats sold, so they reduced their fares for this route. Airlines B, C, D imitated this move immediately. The general belief is that the volume of air travel between Rome and Venice would increase as a result of this. Which of the following statements, if true, would add trust to the general belief?
A: All 4 airlines see increased profits.
B: Airlines start slashing rates for other routes as well.
C: A study shows that around 80% of air travel in Italy is company sponsored.
D: A study shows that air travellers in Italy are price sensitive.

Medium

Call Gurj Clooners
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 image
Folks should call Gurj Clooners if they want to:

Medium

Cigarette taxation regime
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Cigarettes account for only 23% of tobacco consumption, and only 16% of 250 million tobacco consumers use cigarettes. However these 16% contribute 85% of the tax revenues to the Exchequer from the tobacco sector. The punitive cigarette taxation regime has kept the tax base narrow, and lowering taxes will expand this base. Which of these best bolsters the conclusion that lowering duties will expand the tax base?
A: The cigarette manufacturers’ association has decided to indulge in aggressive promotion.

B:  Cigarette manufacturers are lobbying for a reduction on duties.

C: There is a likelihood that tobacco consumers will shift to cigarette smoking if cigarette prices reduce.

D: An increase in duties on non-cigarette tobacco may lead to a shift in favor of cigarette smoking.

E: There is a likelihood that tobacco consumers will shift to cigarettes if cigarette prices reduce.

F: A decrease in duties on non-cigarette tobacco may lead to more tobacco consumers shifting to cigarettes. 

G: Cigarette smokers are becoming increasing aware of associated health risks.

H: Increased health warnings could reduce the tax base.

Easy

Reading Comprehension
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This note informs Savannah that:

A: she can purchase new toys at a discounted rate.
B: the toy store has a new collection that she can purchase from now.
C: she can sell her used toys to the store.
D: she can get used and new toys in the ongoing sale at the store.
🧐 Question🔧 Skill

Medium

Typing Test Dumpling hunt
info
Typing

5 mins

Typing
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Medium

Typing Test The Resilient Forge
info
Typing

8 mins

Typing
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Easy

Configuring Load Balancing
Load Balancing
Web Hosting
Server Configuration

2 mins

Technical Support
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Medium

DNS Propagation Troubleshooting
DNS
Web Hosting

2 mins

Technical Support
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Medium

SSH Port Change
Linux
SSH
Server Configuration

2 mins

Technical Support
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Medium

Web Page Load Speed
Web Performance
Web Hosting
Network Troubleshooting

2 mins

Technical Support
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Medium

Adapting Communication Styles
Communication
Adaptability

2 mins

Customer Service
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Medium

Appropriate Apology
Customer Complaints
Communication

2 mins

Customer Service
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Easy

Toy is out of stock!

2 mins

Customer Service
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Medium

Airline Operators

2 mins

English
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Medium

Call Gurj Clooners

2 mins

English
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Medium

Cigarette taxation regime

2 mins

English
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Easy

Reading Comprehension

2 mins

English
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🧐 Question🔧 Skill💪 Difficulty⌛ Time
Typing Test Dumpling hunt
info
Typing
Typing
Medium5 minsTry practice test
Typing Test The Resilient Forge
info
Typing
Typing
Medium8 minsTry practice test
Configuring Load Balancing
Load Balancing
Web Hosting
Server Configuration
Technical Support
Easy2 minsTry practice test
DNS Propagation Troubleshooting
DNS
Web Hosting
Technical Support
Medium2 minsTry practice test
SSH Port Change
Linux
SSH
Server Configuration
Technical Support
Medium2 minsTry practice test
Web Page Load Speed
Web Performance
Web Hosting
Network Troubleshooting
Technical Support
Medium2 minsTry practice test
Adapting Communication Styles
Communication
Adaptability
Customer Service
Medium2 minsTry practice test
Appropriate Apology
Customer Complaints
Communication
Customer Service
Medium2 minsTry practice test
Toy is out of stock!
Customer Service
Easy2 minsTry practice test
Airline Operators
English
Medium2 minsTry practice test
Call Gurj Clooners
English
Medium2 minsTry practice test
Cigarette taxation regime
English
Medium2 minsTry practice test
Reading Comprehension
English
Easy2 minsTry practice test
Reason #4

1200+ customers in 75 countries

customers in 75 countries
Brandon

Mit Adaface konnten wir unseren Erstauswahlprozess um mehr als 75 % optimieren und so wertvolle Zeit sowohl für Personalmanager als auch für unser Talentakquiseteam gewinnen!


Brandon Lee, Leiter der Menschen, Love, Bonito

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Reason #5

Designed for elimination, not selection

The most important thing while implementing the pre-employment Live -Chat -Support -Fähigkeiten Test in your hiring process is that it is an elimination tool, not a selection tool. In other words: you want to use the test to eliminate the candidates who do poorly on the test, not to select the candidates who come out at the top. While they are super valuable, pre-employment tests do not paint the entire picture of a candidate’s abilities, knowledge, and motivations. Multiple easy questions are more predictive of a candidate's ability than fewer hard questions. Harder questions are often "trick" based questions, which do not provide any meaningful signal about the candidate's skillset.

Science behind Adaface tests
Reason #6

1 click candidate invites

Email invites: You can send candidates an email invite to the Live -Chat -Support -Fähigkeiten Test from your dashboard by entering their email address.

Public link: You can create a public link for each test that you can share with candidates.

API or integrations: You can invite candidates directly from your ATS by using our pre-built integrations with popular ATS systems or building a custom integration with your in-house ATS.

invite candidates
Reason #7

Detailed scorecards & benchmarks

Ansicht der Probe Scorecard
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Reason #8

High completion rate

Adaface tests are conversational, low-stress, and take just 25-40 mins to complete.

This is why Adaface has the highest test-completion rate (86%), which is more than 2x better than traditional assessments.

test completion rate
Reason #9

Advanced Proctoring


Learn more

About the Live Chat Support Skills Online Test

Why you should use Pre-employment Live Chat Support Skills Test?

The Live -Chat -Support -Fähigkeiten Test makes use of scenario-based questions to test for on-the-job skills as opposed to theoretical knowledge, ensuring that candidates who do well on this screening test have the relavant skills. The questions are designed to covered following on-the-job aspects:

  • Effiziente Schreibfähigkeiten für eine schnelle und genaue Kommunikation
  • Kenntnisse in der technischen Unterstützung bei Fehlerbehebung und Problemlösung
  • Starke Kundendienstfähigkeiten für Anfragen und Lösung von Problemen
  • Ausgezeichneter Befehl der englischen Sprache für eine effektive Kommunikation
  • Computerkompetenz bei der Verwendung von Software und Betriebssystemen
  • Kenntnisse über Chat -Support -Software für eine effiziente Interaktion mit Kunden
  • Vertrautheit mit CRM -Systemen (Customer Relationship Management)
  • Fähigkeit, mehrere Chat -Gespräche gleichzeitig zu multitaskieren und zu verwalten
  • Verständnis von Internetprotokollen und Vernetzung
  • Kenntnis der gemeinsamen technischen Probleme und deren Resolutionen

Once the test is sent to a candidate, the candidate receives a link in email to take the test. For each candidate, you will receive a detailed report with skills breakdown and benchmarks to shortlist the top candidates from your pool.

What topics are covered in the Live Chat Support Skills Test?

  • Computerkompetenz

    Computerkompetenz bezieht sich auf die Möglichkeit, Computersysteme und Software effektiv zu verwenden und zu navigieren. Diese Fähigkeit ist in einer Live -Chat -Support -Rolle von entscheidender Bedeutung, um sicherzustellen und geben Sie Informationen schnell mit einer Tastatur ein. In einer Live -Chat -Support -Rolle ist eine schnelle und genaue Eingabe von wesentlicher Bedeutung, um sofortige Antworten auf die Anfragen der Kunden zu liefern und ihre Anforderungen effektiv zu unterstützen. bei der Fehlerbehebung und Lösung technischer Probleme. Diese Fähigkeit ist in der Rolle des Live -Chat -Supports wichtig, da der Support -Agent Kunden bei einer Vielzahl technischer Probleme unterstützen muss, denen sie bei der Verwendung von Produkten oder Dienstleistungen möglicherweise begegnen. Englische Fähigkeiten bewerten die Kenntnisse des Kandidaten in der englischen Sprache, einschließlich Grammatik, Wortschatz und Verständnis. Diese Fähigkeit wird gemessen, um eine effektive Kommunikation zwischen dem Support Agent und den Kunden sowie genaues Verständnis und Lösung von Kundenabfragen zu gewährleisten. Bieten Sie den Kunden einen hervorragenden Service und Support. In der Rolle des Live -Chat -Supports ist es wichtig, dass der Support -Agent Kundenanfragen, Beschwerden und beruflich benötigt, um die Kundenzufriedenheit zu gewährleisten und ein positives Markenimage aufrechtzuerhalten.

  • Full list of covered topics

    The actual topics of the questions in the final test will depend on your job description and requirements. However, here's a list of topics you can expect the questions for Live -Chat -Support -Fähigkeiten Test to be based on.

    Tastatürkürzel
    Tippgeschwindigkeit
    Fehlerbehebung Hardwareprobleme
    Software Installation
    Betriebssystemkonfiguration
    Fehlerbehebung mit Netzwerk
    Telefonetikette
    Aktives Zuhören
    Umgang mit schwierigen Kunden
    Schriftliche Kommunikation
    Grammatik und Zeichensetzung
    Wortschatz
    Probleme lösen
    Zeiteinteilung
    Multitasking
    Konfliktlösung
    Professionalität
    Empathie
    Produktkenntnisse
    Up-Selling und Cross-Selling
    Call Center -Operationen
    Service Level Agreements
    Umgang mit Eskalationen
    Verhandlungsgeschick
    Kulturelle sensibilität
    Gebäudemittel
    Effektive Kommunikation
    Kundenbedürfnisse verstehen
    Beschwerdeschließung
    Feedback -Management
    Kundenbindung
    Computerhardwarekomponenten
    Betriebssysteme
    Computernetzwerke
    Datensicherung und Wiederherstellung
    Sicherheitsinstrumente und -praktiken
    Software -Fehlerbehebung
    Programmierfundamentaldaten
    Internetbrowser
    Internetprotokolle
    E-Mail-Etikette
    Google Suite
    Microsoft Office Suite
    Rechtschreibung und Grammatik auf Englisch
    Auf Englisch zuhören und sprechen
    Lesen und Schreiben auf Englisch
    Satzstruktur in Englisch
    Wortschatz in Englisch
    Redewendungen und Phrasen in Englisch
    Häufige Fehler in Englisch
    Englisch für die Geschäftskommunikation
    Formelle und informelle Sprache in Englisch
    Kundenzufriedenheit
    Professionelle Telefonmanieren
    Stress in einer Kundendienstrolle verwalten
    Service Erholung
    Produktwissenmanagement
    Kundenfeedback -Analyse
    Effektive Kommunikation im schriftlichen Englisch
    Umgang mit Kundenbeschwerden
    Zwischenkulturelle Kommunikation
    Übersetzung und Interpretation
    Soft Skills für den Kundendienst
    Verkaufstechniken im Kundenservice
    Kundenprobleme lösen
    Umgang mit Kundenfragen
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What roles can I use the Live Chat Support Skills Test for?

  • Live -Chat -Support Agent
  • Spezialist des technischen Hilfedienstes
  • Kundendienstvertretung
  • Problemlöser
  • Callcenteragent
  • Helpdesk-Support
  • Virtueller Assistent
  • Online -Chat -Agent
  • Kundensupport Associate
  • Zweisprachiger Unterstützungsvertreter

How is the Live Chat Support Skills Test customized for senior candidates?

For intermediate/ experienced candidates, we customize the assessment questions to include advanced topics and increase the difficulty level of the questions. This might include adding questions on topics like

  • Erfahrung mit der Durchführung von Remote -Desktop -Sitzungen
  • Anwenden von aktiven Hörfähigkeiten anwenden, um die Bedürfnisse der Kunden zu erfassen
  • Einhaltung der Richtlinien und Richtlinien der Firma bei der Unterstützung bei der Unterstützung
  • Fähigkeit, sich an verschiedene Kundenkommunikationsstile anzupassen
  • In herausfordernden Situationen ein ruhiges und professionelles Verhalten aufrechterhalten können
  • Demonstration von Fähigkeiten zur Problemlösung und kritischem Denken
  • Umgang mit wütenden oder schwierigen Kunden mit Diplomatie und Empathie
  • Gewährleistung einer genauen Dokumentation und einer gründlichen Notizbezügung
  • Fähigkeit, Skripte und Richtlinien zu befolgen und gleichzeitig den Konversationsfluss aufrechtzuerhalten
  • Kontinuierlich das Wissen verbessern und mit Branchentrends auf dem Laufenden bleiben
Singapore government logo

Die Personalmanager hatten das Gefühl, dass sie durch die technischen Fragen, die sie während der Panel-Interviews stellten, erkennen konnten, welche Kandidaten bessere Ergebnisse erzielten, und sie von denen unterscheiden konnten, die nicht so gut abschnitten. Sie sind Sehr zufrieden mit der Qualität der Kandidaten, die beim Adaface-Screening in die engere Auswahl kommen.


85%
Verringerung der Screening -Zeit

Live Chat Support Skills Hiring Test FAQs

Kann ich mehrere Fähigkeiten zu einer benutzerdefinierten Bewertung kombinieren?

Ja absolut. Basierend auf Ihrer Stellenbeschreibung werden benutzerdefinierte Bewertungen eingerichtet und enthalten Fragen zu allen von Ihnen angegebenen Must-Have-Fähigkeiten.

Haben Sie Anti-Cheating- oder Proctoring-Funktionen?

Wir haben die folgenden Anti-Cheating-Funktionen:

  • Nicht-Googling-Fragen
  • IP -Verbreitung
  • Web -Verbreitung
  • Webcam -Proctoring
  • Plagiaterkennung
  • sicherer Browser

Lesen Sie mehr über die Proctoring -Funktionen.

Wie interpretiere ich die Testergebnisse?

Die wichtigste Sache, die Sie beachten sollten, ist, dass eine Bewertung ein Eliminierungswerkzeug ist, kein Auswahlwerkzeug. Eine Bewertung der Qualifikationsbewertung wird optimiert, um Ihnen zu helfen, Kandidaten zu beseitigen, die technisch nicht für die Rolle qualifiziert sind. Sie ist nicht optimiert, um Ihnen dabei zu helfen, den besten Kandidaten für die Rolle zu finden. Die ideale Möglichkeit, eine Bewertung zu verwenden, besteht also darin, einen Schwellenwert zu entscheiden (in der Regel 55%, wir helfen Ihnen bei der Benchmark) und alle Kandidaten einladen, die für die nächsten Interviewrunden über dem Schwellenwert punkten.

Für welche Erfahrung kann ich diesen Test verwenden?

Jede Adaface -Bewertung ist an Ihre Stellenbeschreibung/ ideale Kandidatenpersönlichkeit angepasst (unsere Experten für Fache werden die richtigen Fragen für Ihre Bewertung aus unserer Bibliothek mit über 10000 Fragen auswählen). Diese Einschätzung kann für jede Erfahrungsstufe angepasst werden.

Bekommt jeder Kandidat die gleichen Fragen?

Ja, es macht es Ihnen viel einfacher, Kandidaten zu vergleichen. Optionen für MCQ -Fragen und die Reihenfolge der Fragen werden randomisiert. Wir haben Anti-Cheating/Proctoring Funktionen. In unserem Unternehmensplan haben wir auch die Möglichkeit, mehrere Versionen derselben Bewertung mit Fragen mit ähnlichen Schwierigkeitsgraden zu erstellen.

Ich bin ein Kandidat. Kann ich einen Übungstest ausprobieren?

Nein, leider unterstützen wir derzeit keine Übungstests. Sie können jedoch unsere Beispielfragen zur Praxis verwenden.

Was kostet die Verwendung dieses Tests?

Sie können unsere Preispläne überprüfen.

Kann ich eine kostenlose Testversion erhalten?

Ja, Sie können sich kostenlos anmelden und eine Vorschau dieses Tests.

Ich bin gerade zu einem bezahlten Plan gezogen. Wie kann ich eine benutzerdefinierte Bewertung anfordern?

Hier finden Sie eine kurze Anleitung zu wie Sie eine benutzerdefinierte Bewertung anfordern auf Adaface.

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