Customer Support

Admin tools, Backup & Recovery

Adaface provides powerful toolkit for admins to manage an account. This document highlights few key permissions and tools provided to admins including how admins can backup and recover data from Adaface.Product FeaturesYou

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Account creation/ management/ deletion

Adaface follows thorough processes on managing customer accounts. Here are few details to admins on how different aspects of an account lifecycle work:Account creationAdaface client accounts can be created when a client

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Automate candidate engagement and build talent brand

Recruiting is becoming a candidate driven market. To create a positive talent brand, you need to stay in touch with candidates as much as possible and engage them throughout your hiring funnel. Adaface

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Adaptive assessments with Adaface

Our bot provides 700+ assessments to pick from. Not stopping there, you can further customize the bot to make sure the technical chat is exactly mapping to what's required of in the candidate.

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Analytics and Insights for your screening KPIs

Adaface provides companies real-time insights about the screening funnel that goes through our chatbot. It enables everyone on the team to know what's going right and what can be improved. This document highlights

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Adaface GDPR FAQs

Adaface is committed in adhering to GDPR policies. You can read about our approach to GDPR here. Following are FAQs to help our clients and candidates.Clients/ Organizations/ Users with Adaface accountWhat data

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Connect Adaface to your ATS

Adaface integrates seamlessly with top ATS providers and also provides an API for integrating into your workflow. The integration details can be accessed via your Adaface dashboard. Here's how to enable/ disable your

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Creating public links for assessments

Adaface provides mechanism to create publicly shareable links for a test. You can create as many links as you need and enable/ disable them according to your usecase.Onelinks is an enterprise feature.

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Data Anonymization and Deletion

Adaface provides seamless features for anonymizing/ deleting candidates data easily.We capture details about candidates as per companies settings which includes PII like email, name, phone number and optionally resume. All the data

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Mastering candidates management

Adaface provides extensive toolkit to manage candidates pipeline efficiently. This document explains all the actions you can perform on a single candidate entity.

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Managing Emails and Email Templates

Adaface gives recruiters the ability to send emails to candidates (automated as well as on-demand) during various stages of hiring funnel. We define the end to end functionality of our emails here.

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Accessing audit logs

Audit logs helps companies have a record of state changing transactions of data belonging to them. We provide admins with a viewable snapshot in Adaface dashboard for easy access.

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Recruiters Master Doc

We have created Adaface to offer the most pleasant experience in the assessment part of your hiring funnel. To aid you in that journey, we have put together this master documentation that links

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User Roles and Permissions

Adaface provides granular control over how a company can manage their recruitment team's access to various actions in Adaface. Each user is assigned a role which is a collection of permissions that are defined to indicate the actions that can be performed by the holder.

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Requesting a custom assessment

Adaface has over 700+ skills assessments for you to pick from. When requested, our subject matter experts tailor these assessments to fit your exact needs.

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Customizing an assessment test

Adaface provides the ability to alter test settings at any point after test creation. Here are test setting features you can manage - Toggle proctoring, Toggle timeboxing, Update passing score and Update graders for the tests.

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Inviting candidates to an assessment test

Adaface enables Recruiters to invite candidates to take a test. Test invites can be sent to Candidates through an email containing the link to access the Test and other details. Here's a quick

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